
501 - 1000 employees
Founded 1999
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
ERPA is a leader in enterprise application management, cloud hosting, and consulting services. With over 500 consultants and technologists worldwide, ERPA enables organizations to tackle complex challenges, focusing on maximizing technology investments through their expertise in platforms like Amazon Web Services, PeopleSoft, and Workday. ERPA provides tailored solutions across cloud migration, managed services, application modernization, and strategic consulting. Their comprehensive service portfolio is trusted by educational institutions and businesses globally, delivering high-quality project management and technical expertise that help clients achieve operational excellence and future technology roadmaps.
🔥 21 hours ago
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
👔 Manager
🚫👨🎓 No degree required
👻 Ghost score 10%
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501 - 1000 employees
Founded 1999
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
ERPA is a leader in enterprise application management, cloud hosting, and consulting services. With over 500 consultants and technologists worldwide, ERPA enables organizations to tackle complex challenges, focusing on maximizing technology investments through their expertise in platforms like Amazon Web Services, PeopleSoft, and Workday. ERPA provides tailored solutions across cloud migration, managed services, application modernization, and strategic consulting. Their comprehensive service portfolio is trusted by educational institutions and businesses globally, delivering high-quality project management and technical expertise that help clients achieve operational excellence and future technology roadmaps.
• Own and manage the Jira ticket queue, including triage, assignment, and tracking • Monitor ticket aging and ensure timely movement through the queue • Propose resource assignments based on availability, skillset, and priorities • Execute resource allocation decisions in partnership with the Senior Manager, Resource Management • Coordinate backfills for PTO and coverage gaps • Support real-time staffing adjustments • Help resolve resource scheduling conflicts and escalate competing priorities • Monitor and request forecast updates from delivery resources • Ensure timely and accurate time entry • Maintain data accuracy to support staffing decisions • Review contractor time submissions for accuracy and timeliness • Support coordination with external consultants in Independent Partner Programs • Serve as backup Jira administrator • Support certifications tracking and reporting • Maintain data integrity across tools, processes, and reporting • Maintain a comprehensive view of internal and external resource availability • Track resource utilization metrics and staffing trends • Provide regular updates and reports to the Senior Manager, Resource Management • Follow and help enforce standardized resource management processes • Identify and escalate opportunities for improvement • Stay informed on industry trends and best practices in resource management
• 2–5 years of experience working at a Workday Partner or in a resource management, staffing, or project coordination role • Familiarity with the Workday ecosystem, including consultants and partner networks, is a plus • Strong understanding of resource planning, allocation, and utilization concepts • Excellent organizational and time management skills, with the ability to work independently, prioritize, and manage multiple priorities simultaneously • Strong communication and interpersonal skills to collaborate with internal and external stakeholders at all levels • Detail-oriented with strong analytical and problem-solving capabilities • Ability to work well under pressure in a fast-paced environment and adapt to ever-changing priorities and deadlines • Experience with tools such as Jira and forecasting systems preferred • Bachelor's degree in business administration, project management, or a related field is preferred • Applicants must be legally authorized to work in the United States on a full-time basis • Applicants must not require sponsorship for employment visa status now or in the future • Successful completion of pre-employment drug screen and background investigation, which may include reference checks, criminal background investigation, and applicable licensing verification
• Great benefits • “People first” culture • Equal opportunity employer • Substance and tobacco free workplace
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