Commercial Delivery Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ESL FACEIT Group - EFG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🎮 Gaming

📱 Media

👥 B2C

Gaming • Media • B2C

ESL FACEIT Group - EFG is a global esports and gaming company that builds and operates competitive events, digital platforms and gaming lifestyle festivals to unite players, fans and creators. Through its leading brands (including ESL, FACEIT and DreamHack) EFG organizes large-scale tournaments (including the Esports World Cup), delivers ad solutions and media content, and partners with game developers, publishers and brands to grow gaming communities and esports as an entertainment industry. The company highlights worldwide reach and engagement metrics—hundreds of millions of fans, billions of content impressions and hundreds of millions of hours watched—and emphasizes creating "worlds beyond gameplay" where communities can flourish.

📋 Description

• Lead standardization and rollout of GTM commercial frameworks and sales launch playbooks across game ecosystems • Drive end-to-end commercial delivery plans for events, including timelines, dependencies, and revenue milestones • Oversee commercial setup and execution of sales campaigns across e-commerce and ticketing channels • Optimize D2C sales funnels and checkout journeys to improve conversion rates and average order value • Use consumer psychology to design product angles, commercial hooks, and urgency drivers • Audit purchasing channels and storefronts for seamless purchasing mechanics and high-converting landing experiences • Serve as the primary Commercial point of contact for Marketing teams • Translate revenue targets into promotional briefs, campaign timelines, and advertising alignment • Align promotional activity with ticket and merchandise inventory • Monitor campaign ROI and ROAS and provide guidance to optimize advertising spend and timing • Establish product-bundling strategies, price tiers, dynamic upsell pathways, monetization hooks, and cross-selling campaigns • Oversee dashboards and reporting for ticket sales, merchandise performance, campaign ROI, and conversion KPIs • Own commercial workflows in Monday.com and maintain task visibility, accountability, and data hygiene • Identify bottlenecks and implement scalable process improvements across departments

🎯 Requirements

• 3–5+ years of experience leading B2C e-commerce, commercial delivery, digital growth, or sales operations • Experience in gaming, esports, music, or live entertainment strongly preferred • Proven track record managing GTM campaign delivery, digital sales funnels, and D2C acquisition metrics • Knowledge of conversion rates, average order value, ROAS, customer acquisition cost, and lifetime value • Deep familiarity with e-commerce platforms such as Shopify, ticketing backoffices, and digital analytics tools such as GA4 and Meta Business Suite • Exceptional communication and interpersonal skills • Ability to direct cross-functional efforts among creative/marketing teams, commercial leads, and external partners • Advanced Excel/Google Sheets skills for sales modeling, tracking dashboards, and forecasting • Advanced PowerPoint/Google Slides skills for commercial briefs and campaign performance decks • Advanced proficiency with Monday.com or similar project management tools and Slack • Ability to craft compelling product or event positioning strategies • Highly organized with exceptional planning and fast decision-making skills in high-pressure environments • Fluency in English and at least one additional language, written and spoken • Able and willing to travel internationally when required

🏖️ Benefits

• Full-time employee status • Equal opportunity workplace • Affirmative action employer • International travel for key events and strategy alignments when required

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