Director of IT Innovation – AI

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $149k - $262k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

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Ethos

WebsiteLinkedInAll Job Openings

201 - 500 employees

Insurance

Ethos is a life insurance provider offering a fast and convenient way for customers to apply for and receive life insurance coverage. Specializing in no-medical-exam policies, Ethos allows individuals to secure life insurance quickly, with coverage options ranging from term life for various durations to guaranteed whole life policies. The company emphasizes ease of use, providing online tools such as coverage calculators and educational resources, as well as customer and agent support. Ethos also offers additional benefits like estate planning aids as part of its insurance packages.

📋 Description

• Define and own the IT innovation roadmap; build a structured framework for ideation, piloting, evaluation, and scaled deployment • Lead AI-powered initiatives across IT operations including AIOps, intelligent helpdesk, infrastructure optimization, and engineer productivity tooling • Identify automation opportunities across IT workflows, service delivery, and support; establish AI governance practices covering responsible use, model oversight, and data handling • Drive modernization programs spanning cloud-native tooling, platform consolidation, ITSM, and self-service IT capabilities; lead platform and vendor evaluation in partnership with architecture teams • Set technology standards and architectural principles for Corporate IT; represent IT in enterprise technology governance forums • Ensure security controls for IT-managed systems and platforms including endpoint, corporate email, productivity tools, and network infrastructure are hardened, monitored, and aligned to security standards • Own IT General Controls (ITGCs) across access, change management, and operations; maintain audit-ready documentation and proactively address control gaps • Own audit readiness and remediation for IT-owned systems across SOC 1, SOC 2, and SOX; support audit cycles and drive findings to closure • Build strong relationships across IT, finance, legal, and business stakeholders to align innovation and compliance priorities • Represent IT in executive forums, steering committees, and vendor partnerships; develop and communicate business cases, ROI models, and KPIs for innovation initiatives

🎯 Requirements

• 10+ years in IT, with at least 4 years in a senior technology leadership and innovation-focused role • Demonstrated experience implementing AI, ML, or intelligent automation within an IT operations or corporate IT context • Deep understanding of corporate IT domains: infrastructure, cloud, ITSM, security operations, end-user computing • Proven ability to build and lead high-performing technical teams • Strong communication skills — able to translate complex technology concepts for both technical and executive audiences • Experience managing vendor relationships, technology evaluations, and POC/pilot programs • Experience with AIOps platforms, GenAI tooling, or enterprise automation platforms • Background in cloud infrastructure modernization with an innovation lens (preferred) • Familiarity with IT governance frameworks (ITIL, COBIT) (preferred) • Engineering or advanced technical degree is a plus (preferred)

🏖️ Benefits

• Further details of our US benefits at https://www.ethoslife.com/careers/