Associate Solutions Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $67.2k - $92k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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👻 Ghost score 0%

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Everbridge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Everbridge is a company specializing in critical event management solutions designed to enable organizations to plan, anticipate, mitigate, respond to, and recover from unexpected events. With a broad suite of products including risk intelligence, mass notification, crisis management, and public warning systems, Everbridge is committed to maximizing organizational resilience through their integrated Everbridge 360™ platform. Serving industries such as financial services, healthcare, technology, telecommunications, energy, and government sectors, Everbridge helps over 6,500 global customers manage critical events more effectively. Their solutions ensure workforce safety, protect assets, and maintain business continuity during disruptions, ensuring swift communication and effective management of crises.

📋 Description

• Develop and maintain extensive working knowledge of Control Center software solutions and capabilities • Provide technical leadership for design, build, integration, testing, quality control, commissioning, and deployment of Control Center solutions • Provide realistic project estimates under Control Center project methodologies • Create detailed design documentation for customer submission, review, and approval • Configure and operate third-party subsystem edge devices, including CCTV, access control, and intruder alarm systems, and integrate them with Everbridge software solutions • Produce functional and operational customer requirements specifications based on site visits, RFIs, RFPs, and other commercial and technical documentation • Install and configure Control Center software solutions at end-user and reseller partner customer locations • Train end-user customers and reseller partners on Control Center solutions • Ensure consistency and quality across product deployments according to Statements of Work and Functional Design Specifications • Maintain project documentation for handover to Customer Support • Provide feedback to Product and Development teams • Participate in FAT, SAT, and UAT • Provide onsite and remote 3rd-level technical support

🎯 Requirements

• Bachelor’s degree in Computer Science or software-related technical degree or equivalent experience • Strong written and verbal presentation and communication skills, including the ability to interpret written requirements and technical specification documents • Successfully managed projects related to technical deployments in the security industry • Track record of installing, implementing, testing, and training end users on a high-level application suite such as Document Management, Fleet Management, EPOS, or ERP • Demonstrable experience configuring PCs and servers and troubleshooting Windows Server and Desktop Operating Systems • Familiarity with database architectures and methodologies, ideally Microsoft SQL Server, and ability to manipulate data using SQL OO concepts and rationale • Working knowledge of Windows Server and Desktop versions • Experience with networking principles and IP • Knowledge of VM environments, Microsoft Clustering, Failover, and High Availability • Secret Clearance preferred, or ability to obtain Secret Clearance desired • Experience in the physical security industry desirable

🏖️ Benefits

• Healthcare benefits • Dental benefits • Parental planning benefits • Mental health benefits • Disability income benefits • Life and AD&D insurance • 401(k) plan and match • Paid time off • Fitness reimbursements • Variable compensation may be included

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