Director – Quality Assurance

🔥 3 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $217.2k / year

⏰ Full Time

🔴 Lead

🔧 QA Engineer (Quality Assurance)

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Develop and execute the overall QA vision, strategy, and roadmap in alignment with product and engineering goals. • Build, scale, and lead a global QA team, including onshore and offshore members. • Establish KPIs, metrics, and reporting processes to measure software quality and team effectiveness. • Design and oversee robust automated testing frameworks including UI, API, performance, and regression. • Ensure comprehensive performance/load testing strategies are in place for high-volume SaaS environments. • Oversee and improve CI/CD pipelines for continuous deployment. • Leverage AWS, Azure/OCI or GCP services to scale testing infrastructure. • Evaluate and integrate AI-driven QA tools to enhance testing accuracy, coverage, and speed. • Stay up to date on the latest testing tools, frameworks, and trends—introduce best-of-breed technologies. • Work closely with Product Management, Engineering, Compliance, and Customer Support to ensure test coverage and release readiness. • Collaborate with Regulatory and Security teams to meet HIPAA, HITRUST, and other compliance requirements. • Champion quality and operational excellence by promoting test-first and shift-left approaches. • Continuously improve QA practices, tools, and team performance. • Use SaaS platforms in regulated industries including healthcare and life sciences to validate software quality, ensure regulatory compliance, and maintain audit-ready documentation. • Perform frameworks and load testing of cloud-based applications. • Apply knowledge in healthcare domains to ensure software meets industry-specific quality standards, patient safety requirements, and clinical workflow needs. • Manage distributed/offshore QA teams. • Perform automated functional, regression, integration, and end-to-end testing using modern test automation tools including Selenium, Cypress, Playwright, and TestNG. • Use CI/CD tools and cloud platforms including Jenkins, GitHub Actions, AWS, Azure/OCI and GCP to implement continuous testing pipelines, automate deployment validation, and ensure release quality. • Use AI-enhanced testing tools including Testim, Functionize, and Mabl. • Ensure compliance with healthcare standards including HIPAA and HITECH/HITRUST 2. • Use Kubernetes, Docker, container and networking expertise to accelerate test automation, improve test coverage, and reduce manual testing effort. • Test and develop terraform infrastructure scripts.

🎯 Requirements

• Master's degree in Business Administration, Business Informatics, Computer Science, Information Technology, or a closely related field. • At least five (5) years of experience as a Principal Applications Developer, Lead Architect, Sr. QA Engineer, Product Test Engineer, Network Administrator, or a closely related occupation. • Five (5) years of experience in a leadership role. • Demonstrable knowledge and prior experience in SaaS platforms in healthcare, life sciences, or similarly regulated industries. • Performing frameworks and load testing of cloud-based applications. • Healthcare Applications testing. • Managing distributed/offshore QA teams. • Each of the following modern test automation tools: Selenium, Cypress, Playwright, and TestNG. • Each of the following CI/CD tools and cloud platforms: Jenkins, GitHub Actions, AWS, Azure, OCI and GCP. • Each of the following AI testing tools: Testim, Functionize, and Mabl. • Healthcare compliance standards including HIPAA and HITECH/HITRUST 2. • Kubernetes and Docker. • Testing and developing terraform infrastructure scripts.

🏖️ Benefits

• Work from home benefit provided • Domestic travel is required once per quarter for up to 3 to 4 days per trip