Senior Manager, Sales Operations

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Lead day-to-day Sales Operations execution across products and sales motions • Manage, coach, and develop a team of Sales Operations and Insights analysts • Lead weekly reviews, monthly business reviews, and quarterly business reviews with actionable follow-up and accountability • Own sales forecasting execution, consolidation, variance analysis, and leadership reporting • Partner with Sales leaders and Finance to validate assumptions, surface bookings risks, and improve predictability • Drive pipeline inspection and governance, including opportunity hygiene, pipeline coverage, conversion, stage progression, deal aging, and sales-process adherence • Evaluate and improve lead-to-revenue processes, standardize workflows, and address operational friction • Partner with the Head of Partnerships to establish processes, reporting, and operating cadences for partner-driven growth • Own Sales and Partnerships performance reporting, including executive scorecards, dashboards, KPIs, and analyses • Analyze bookings, quota attainment, funnel performance, sales activity, productivity, and partner-channel results • Maintain Salesforce business governance, CRM data quality, opportunity management, process adherence, and reporting integrity • Evaluate and optimize commercial workflows, automation, and seller adoption • Define and prioritize business requirements and partner with EverOps Systems on scalable solutions

🎯 Requirements

• 8+ years of progressive experience in Sales Operations, Revenue Operations, or a related go-to-market operations function within a B2B SaaS environment; multi-product or high-velocity SMB experience preferred • 3+ years of direct people management experience, with demonstrated success coaching analytical and operational talent and driving team accountability • Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent practical experience • Advanced Salesforce expertise, including opportunity architecture, dashboards and reporting, process design, workflows, and CRM data governance • Demonstrated experience managing sales forecasting, pipeline inspection, and recurring sales operating cadences • Advanced Excel and analytical skills, including complex formulas, modeling, and analysis of large datasets • Strong understanding of SaaS sales funnels, bookings, pipeline coverage, conversion, quota attainment, and sales productivity metrics • Demonstrated ability to leverage AI and automation tools to streamline operational workflows, enhance analytical capabilities, and improve team productivity • Strong business acumen, operational judgment, and stakeholder management skills, with the ability to influence senior leaders, navigate competing priorities, and drive decisions through data and sound recommendations • Ability to work independently, balance competing priorities, and lead execution in a dynamic, evolving organization • Demonstrated experience supporting partner, channel, alliance, or indirect sales motions, including partner pipeline management, attribution, or performance reporting • Experience across multiple Salesforce instances or CRM consolidation, migration, or standardization is a plus • Experience with Power BI or similar business intelligence platforms is a plus • Must be eligible to work without sponsorship

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program

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