Global Head of Clinical Delivery

🕒 September 23

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $275k - $325k / year

⏰ Full Time

🔴 Lead

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Everest Clinical Research

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Everest Clinical Research is a global contract research organization (CRO) that provides end-to-end clinical trial services and biometrics expertise to pharmaceutical and biotechnology sponsors. The company offers clinical operations and project management, risk-based quality management and centralized monitoring, medical monitoring, pharmacovigilance, clinical data management, biostatistics and statistical programming, regulatory strategy and submissions, and technology solutions such as IRT/RTSM and ePRO/eCOA. Everest positions itself as a high-touch, quality-driven partner with global reach and therapeutic expertise across oncology, neurology, respiratory, rare diseases and immunology.

📋 Description

• Develop and execute a global clinical operations delivery strategy aligned with corporate growth and operational objectives • Establish a vision for clinical delivery excellence across all regions • Define organizational priorities, resource investments, and transformation initiatives with executive leadership • Drive process improvement, technology adoption, and innovative operating models • Represent Global Clinical Delivery in executive governance forums and strategic customer engagements • Provide executive oversight of Phase I–IV clinical operations and full-service trial delivery • Ensure studies are delivered on time, within budget, and in compliance with regulatory and quality requirements • Establish delivery standards, governance models, and performance expectations • Monitor portfolio performance and resolve critical delivery risks and issues • Oversee global clinical operations and full-service client portfolio, resource allocation, and risk mitigation • Drive accountability for quality, timelines, enrollment, site performance, and study outcomes • Ensure cross-functional alignment across clinical, data management, biostatistics, regulatory, medical writing, safety, and other teams • Lead executive-level escalation management for critical studies and strategic customers • Build executive relationships with sponsors and strategic partners • Represent clinical delivery in business development, proposal reviews, and bid defenses • Support customer retention, expansion opportunities, and new business acquisition • Serve as executive sponsor for key accounts and resolve significant customer concerns • Own revenue realization, profitability, forecasting accuracy, and operational efficiency • Manage study budgets, scope changes, resourcing models, and client commitments • Establish KPIs and operational metrics • Lead, mentor, and develop a high-performing global clinical delivery organization • Build leadership capability, succession plans, and talent pipelines • Foster collaboration, innovation, diversity, inclusion, and continuous professional development • Drive employee engagement, retention, and workforce planning • Ensure compliance, inspection readiness, audit support, and proactive risk management

🎯 Requirements

• Bachelor's degree in Life Sciences, Nursing, Pharmacy, Public Health, or a related field required • 15+ years of progressive experience in clinical operations roles, clinical delivery, or drug development • 10+ years of senior leadership experience within one or more CROs preferred • Delivery experience across North America, Europe, and APAC preferred • Demonstrated success leading large, geographically dispersed global clinical operations organizations • Proven track record managing complex global clinical development programs across multiple therapeutic areas • Experience leading organizational transformation, operational scaling across one or more global regions, and business growth initiatives • Strong understanding of regulatory requirements, clinical trial conduct, and clinical development processes • Compliance with ICH-GCP, regulatory requirements, company SOPs, and applicable quality standards

🏖️ Benefits

• Medical, dental, and vision coverage • Life & AD&D insurance • Short- and long-term disability • Tuition reimbursement • Fitness reimbursement • Employee assistance program (EAP) • 401(k) retirement plan • Generous paid time off and sick leave • Opportunity to earn a performance-based bonus • Recruitment and selection process accommodations upon request

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