Professional Learning Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

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Everway

201 - 500 employees

📚 Education

☁️ SaaS

Education • Accessibility • SaaS

Everway is a technology company that specializes in creating innovative tools designed to enhance learning and accessibility in both educational and workplace settings. With a focus on understanding and empowering individuals with diverse learning needs, their products support literacy, math accessibility, and inclusive learning experiences. Formerly known as n2y and Texthelp, Everway aims to break down barriers and promote neuroinclusion, ensuring that everyone has the opportunity to thrive in their educational and professional environments.

📋 Description

• Deliver live webinars, virtual learning sessions, workshops and in-person training supporting product implementation and customer adoption • Facilitate interactive learning through demonstrations, discussion, practical activities and evidence-informed instructional approaches • Develop and continuously improve course content, videos, job aids and product documentation • Collaborate with Product, Customer Success, Professional Learning and other cross-functional teams • Gather customer insights and align learning content with customer needs, product developments and business priorities • Provide on-demand learning opportunities and resources throughout customers' implementation journeys • Evaluate learning effectiveness using customer feedback and performance data, and recommend improvements • Provide follow-up guidance and support after learning sessions • Improve Professional Learning programmes, processes and customer experiences • Maintain knowledge of Everway products, educational practice, instructional design and adult learning

🎯 Requirements

• 3+ years' experience delivering professional learning, training or customer education, ideally within an educational technology or SaaS environment • Strong facilitation skills with experience delivering engaging virtual and in-person learning experiences • Experience developing learning content that supports different learning needs and delivery formats • Clear and effective communication with customers and colleagues across a range of audiences • Experience using virtual learning platforms such as Zoom, Microsoft Teams or Google Meet and Learning Management Systems • Strong organisational skills with the ability to manage multiple priorities and deliver work to agreed deadlines • Customer-focused approach that supports successful learning outcomes • Appropriate use of AI-enabled tools to improve learning delivery, content development or workflow efficiency while maintaining quality and accuracy • Experience in instructional design or digital content development using tools such as Articulate Storyline, Camtasia, Adobe Captivate or equivalent • Familiarity with the education sector, particularly K–12 or higher education • Experience developing self-paced learning resources, including e-learning courses, videos or resource guides • Bachelor's degree in Education, Instructional Design or a related field, or equivalent professional experience is desirable

🏖️ Benefits

• Competitive salary with bonus opportunities • Flexible work schedules • Comprehensive health and wellness benefits • Flexible time off plans • Career growth through development programs • Collaborative, innovative culture where your ideas matter

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