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Sales Engineer

🕒 September 18

🌐 United States, United Kingdom, +1 more countries – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔮 Lead

💾 Sales Engineer

Where this job comes from

Posted on EXFO's careers page, not through a job board

First seen by Remote Rocketship September 18

Still open on EXFO's site. Checked 3 hours ago.

Logo of EXFO

EXFO

1001 - 5000 employees

Founded 1985

đŸ’Œ Consulting

🏭 Manufacturing

📩 Logistics

💰 $15.9M Grant - EXFO on 2022-10

Consulting ‱ Manufacturing ‱ Logistics

EXFO is a provider of network test, monitoring and analytics solutions for communications service providers, data centers, contractors and network equipment manufacturers. The company designs and manufactures optical and electrical test instruments and lab/field testing hardware, develops software and analytics for network operations and automation, and offers services such as calibration, training and managed testing. EXFO focuses on fiber-optic and high-speed network testing (including 5G, PON, OTDR, and photonic integrated circuit validation) and serves enterprise and carrier customers worldwide.

📋 Description

‱ Support the EXFO Sales Team by promoting testing solutions into the network service provider market ‱ Support trade shows, conferences, and customer demonstrations with technical product applications ‱ Deliver customized technical presentations and live software demonstrations to prospective clients, including executives and technical stakeholders ‱ Own and manage product trials, sandboxes, and Proof of Concept evaluations ‱ Troubleshoot system constraints and resolve complex integration questions during pre-sales cycles ‱ Respond to RFPs in coordination with the Sales Manager ‱ Maintain and prepare demo materials and provide product and application support ‱ Develop solution proposals mapping customer network topologies, testing bottlenecks, and data ingestion requirements ‱ Maintain supportive relationships with focus accounts ‱ Create customized test plans and job aids ‱ Assist customers in developing test automation solutions using custom scripts and/or applications ‱ Prepare and present technology seminars on EXFO testing solutions ‱ Serve as the technical interface between Product Management and customers ‱ Advise Product Management on product features and roadmaps ‱ Provide competitive intelligence on feature sets, roadmaps, and pricing ‱ Author or co-author application notes and white papers

🎯 Requirements

‱ Versed in fiber optic and/or protocol technology ‱ Knowledge of physical and optical layer technology and applications, including OTDR, loss test, dispersion, DWDM, PON, and FTTx ‱ Knowledge of protocol technologies and applications, including SDH, next generation SDH, ATM, Frame Relay, Gigabit Ethernet, Voice over IP, and xDSL ‱ Solid understanding of modern software web technologies ‱ Knowledge of cloud architectures such as AWS, Azure, and GCP ‱ Experience with API integrations and enterprise software ecosystems ‱ Proven experience with network automation protocols and frameworks, including REST APIs ‱ Strong grasp of telecom data formats, protocol analysis, and processing high-velocity network telemetry data ‱ Ability to travel; approximately 50% travel required ‱ Extremely customer-oriented ‱ Action- and results-driven ‱ Good judgment ‱ Highly responsible and courteous ‱ Excellent communication and interpersonal skills ‱ Degree in Telecom/Optical Technology or related technical field ‱ 7 years of experience as a Sales Engineer or in Software Sales ‱ English written and spoken ‱ Spanish or French knowledge is an asset

đŸ–ïž Benefits

‱ Equal opportunity employer ‱ Inclusive work environment ‱ Approximately 50% travel required

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