Senior Assistant Vice President, Account Manager

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Lead and manage a team of account managers, providing strategic direction and mentorship • Develop and execute account management strategies to maximize client satisfaction and retention • Build and maintain strong relationships with key clients, understanding their needs and goals • Identify and pursue new business opportunities within the insurance industry • Collaborate with cross-functional teams to deliver innovative insurance solutions • Ensure timely and accurate delivery of services, meeting client expectations and SLAs • Monitor industry trends and market dynamics to stay ahead of the competition • Conduct regular performance reviews and provide constructive feedback to the team • Maintain a high level of professionalism and ethical standards in all client interactions

🎯 Requirements

• A bachelor's degree in Business Administration, Finance, or a related field is required • Minimum of 10 years of experience in insurance account management, with a proven track record of success • Strong leadership and mentorship skills, with the ability to inspire and motivate a team • Excellent communication and interpersonal skills, with a client-centric approach • Demonstrated ability to build and maintain long-term client relationships • Analytical mindset with experience in data-driven decision-making • Proficiency in MS Office and CRM systems is essential • Knowledge of insurance industry regulations and compliance standards • Ability to work independently and manage multiple projects simultaneously • A results-driven and proactive attitude, with a passion for continuous improvement