
201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
đ„ 0 minutes ago
đșđž United States â Remote
đ” $130k - $150k / year
â° Full Time
đĄ Mid-level
đ Senior
đ„ People Operations
đŠ H1B Visa Sponsor
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201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
âą Identify, evaluate, pilot, and scale AI tools that improve People team workflows while balancing adoption speed, data privacy, and quality âą Audit, redesign, and document core People processes including onboarding, performance management, compensation cycles, and offboarding âą Partner with PeopleOps and functional leaders to roll out process optimizations and drive adoption âą Help shape Extend's company-wide AI strategy and train People team members and managers on effective AI tool use âą Own the accuracy and reporting of core People metrics including headcount, attrition, hiring, and engagement âą Maintain data integrity across the HRIS and other People systems âą Build dashboards and leadership-ready reports for workforce trends, planning, forecasting, and self-service insights âą Design and administer employee surveys and conduct ad hoc analyses âą Develop compensation, promotion, and calibration analyses supporting pay equity and talent decisions âą Ensure People data practices comply with privacy regulations and internal governance standards âą Contribute to varied People team projects in a fast-paced startup environment
âą 4+ years of relevant experience, ideally in HR transformation, people analytics, or a related operational/analytical role âą Experience optimizing operational processes âą Hands-on experience using AI tools such as Glean, Claude Cowork, Claude Code, and Gemini âą Ability to drive AI adoption across teams with varying levels of technical comfort âą Strong skill in data analysis and visualization tools such as Excel/Google Sheets, Tableau, Power BI, or similar âą Strong understanding of core People metrics, including headcount, attrition, time-to-fill, and engagement âą Excellent communication skills and ability to translate complex data into clear, actionable narratives âą Strong attention to detail and rigorous approach to data accuracy and quality âą Ability to navigate ambiguity and prioritize across multiple stakeholders âą Sound judgment around data privacy and confidentiality âą Collaborative, low-ego, hands-on approach âą Experience partnering with HRBPs, Recruiting, and People Operations teams is a plus âą Bachelor's degree preferred in Human Resources, Business, Psychology, Mathematics, Computer Science, or a related field âą Must not require immigration-related sponsorship for this role
âą Competitive salary based on experience âą Full medical benefits âą Dental & vision benefits âą Stock in an early-stage startup growing quickly âą Generous, flexible paid time off policy âą 401(k) with Financial Guidance from Morgan Stanley âą Collaborative and supportive environment âą Working with a diverse team
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