Senior Director, Tech – Product Operations

🔥 51 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

Where this job comes from

Posted on Fetch's careers page, not through a job board

First seen by Remote Rocketship 51 minutes ago

Logo of Fetch

Fetch

501 - 1000 employees

Founded 2013

👥 B2C

📣 Marketing

🔥 Funding within the last year

💰 Later Stage VC on 2026-05

B2C • Marketing

Fetch is a consumer mobile rewards app that lets users scan receipts to earn points that can be redeemed for gift cards and other rewards. The app awards points for everyday purchases (groceries, fuel, meals, games, etc. ), offers in-app games and promotions, and provides a business-facing offering (Fetch for Business) and browser extension. Fetch reports millions of monthly earners, millions of app reviews, and over $1B in rewards redeemed. The service emphasizes easy receipt scanning, point accumulation, and low-effort rewards for shoppers.

📋 Description

• Partner with the CTO, CPO, StratOps, Finance, People Experience, and Product & Technology leaders on annual and quarterly planning • Drive leadership inputs, resource allocation, and operating expense decisions • Run CPO/CTO leadership cadences, executive reviews, Product & Tech All-Hands, and follow-through on decisions • Maintain executive visibility into portfolio health, product outcomes, milestones, ROI, risks, and decisions • Establish frameworks balancing platform investments, maintenance, technical debt, and innovation • Intercept issues and keep CTO and CPO priorities moving forward • Lead cross-functional Product and Technology initiatives from framing through execution • Establish delegation frameworks, track executive commitments, and resolve or escalate issues • Synthesize complex product, technical, and business decisions into recommendations • Resolve cross-functional blockers across Product, Engineering, Finance, Legal, and People • Represent Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums • Evaluate and embed AI tools across the product development lifecycle • Shape AI-first operating models, execution cadences, and Product-Engineering collaboration • Drive portfolio visibility, decision velocity, risk mitigation, and measurable AI productivity

🎯 Requirements

• 12+ years of experience across technology strategy, BizOps, product/technology leadership, or management consulting in high-growth tech scale-ups • Deep familiarity with software engineering, AI/ML, cloud infrastructure, and platform architecture • Track record of acting as a force multiplier for executive leaders and structuring accountability frameworks • Demonstrated success designing portfolio reviews, capital/resource allocation models, and operating cadences connected to business KPIs • Exceptional executive presence and communication skills • Ability to align Product, Finance, Legal, and People stakeholders and drive execution without formal authority • Product and technology leadership experience • Ability to engage credibly with VPs, Principal Engineers, and Product leaders on complex investment trade-offs

🏖️ Benefits

• Equity: Full-time employees receive equity in Fetch • 401(k) matching dollar for dollar, up to 4% of eligible pay • Comprehensive medical, dental, and vision plans, including pet coverage • $10,000 per year in continuing education reimbursement • Employee Resource Groups and Inclusion Council participation • Flexible PTO • 9 paid holidays • Year-end week-long break • 14 weeks of fully paid parental leave • 6 additional weeks of paid childbirth recovery leave for birthing parents • Flexible return-to-work schedule • One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members • Flexible work environment • Hardware and software provided for home working

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