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Sales Operations Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

📊 Sales Operations

Where this job comes from

Posted on Fidus Systems's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Fidus Systems

Fidus Systems

51 - 200 employees

Founded 2001

đź’Ľ Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Fidus Systems is a company that provides comprehensive electronic and hardware design services to electronics manufacturers. They specialize in FPGA design, ASIC design, verification, and validation, with capabilities in embedded software, hardware, PCB layout, signal and power integrity, and mechanical and thermal design. Fidus Systems is skilled in working with leading technologies like AMD and Intel, transforming concepts into high-reliability products for high-demand industries such as aerospace, telecommunications, medical devices, and consumer electronics. The company is known for helping clients accelerate complex designs through its expert capabilities and flexible engagement models.

đź“‹ Description

• Partner with local Business Manager(s) to maintain up-to-date account and client information and assist with ongoing and upcoming opportunities • Provide CRM (Salesforce) entry support and maintenance • Maintain information accuracy through defined sales processes and proper reporting • Assist with client proposals, presentations, and quotations according to Fidus Quality Standards • Provide client relationship management during Business Manager absence • Field and qualify incoming leads in the CRM and ensure appropriate follow-through actions • Identify leads using the CRM database and LinkedIn, introduce Fidus, and set up meetings for Business Managers • Collect data and create reports in Salesforce • Work with the Sales Team to ensure submissions are on time and follow-up schedules are maintained • Track and log lost opportunities and lead lost-opportunity investigations • Assist with marketing initiatives such as case studies, conferences, and brochures • Review sales processes and recommend improvements or new processes • Liaise with estimation, project management, and finance departments to meet timelines and provide Sales Activity information

🎯 Requirements

• Post-secondary education in a related field or equivalent professional work experience • Minimum of five (5) years of experience in a Customer Service, Support or Sales focused role • Experience in the technology sector or a professional services agency • Familiarity with AI tools and drive to continually develop new skills • Proficiency using Salesforce • Proficiency using MS Office, including Word, Excel, Outlook • Fluent in English • Excellent organizational skills with strong attention to detail • Ability to be security cleared for Controlled Goods Program (CGP) • Experience in the CGP, aerospace and/or defense industry considered an asset • Must be a U.S. person as defined under 22 CFR 120.62, or be eligible for an export license • Required to complete security screening

🏖️ Benefits

• Comprehensive benefits package • Medical plan • Dental plan • Vision plan • Matching 401(k) contributions • Annual profit-sharing bonus • Other supplementary benefits • Fully remote role • Occasional travel to Canadian-based offices

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