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Sales Operations Specialist – Northwest

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

Where this job comes from

Posted on GuidePoint Security's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of GuidePoint Security

GuidePoint Security

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

📋 Description

• Support Regional Partners and Account Executives with sales and marketing efforts • Request quotes from vendors and distributors and generate customer quotes • Manage Salesforce.com opportunities, forecasts, and accurate pipeline reporting • Process and track orders • Respond promptly to internal and external inquiries • Suggest pricing and payment solutions while balancing customer needs and pricing policies • Liaise among customers, vendors, outside Sales Executives, Accounting, and Contracts • Develop and maintain relationships with key vendors and customers • Maintain product, industry, vendor-resource, and GuidePoint service knowledge • Attend regional forecast calls and perform pipeline analysis • Leverage resources and relationships to provide customer value • Analyze information and make decisions benefiting GuidePoint Security • Manage multiple tasks with shifting priorities and tight deadlines • Streamline processes and information with other GuidePoint teams • Ensure customer deliverables • Assist Marketing with planning and coordinating regional events, including sponsorships, invitations, and venue arrangements • Support new and renewal business in a quota-bearing environment

🎯 Requirements

• High School Diploma or GED required • 3+ years in a customer service/sales support type role • Prior experience in Customer Relationship Management (CRM) software required • Intermediate level experience with Microsoft Office and Internet Navigation • Solid math skills, including calculating margins, discounts, and percentages • Strong written and verbal communication skills • Ability to work a flexible work schedule required • Ability to manage multiple tasks with shifting priorities and tight deadlines • Self-motivated, detail-oriented, organized, and strong follow-through • Positive, results-driven, adaptable to ambiguity, and open to constructive feedback • Demonstrated willingness to learn and use AI-enabled tools • Up to 15% regional travel required • Sedentary work • Substantial movement of wrists, hands, and/or fingers for a minimum of 8 hours a day • Close visual acuity for computer terminal use and/or extensive reading for a minimum of 8 hours a day • Associate Degree or equivalent from a two-year college or technical school preferred • IT industry background preferred • Salesforce.com experience preferred • Technical sales/support and outbound calling experience preferred

🏖️ Benefits

• Remote workforce primarily (U.S. based only) • Group Medical Insurance options, including Zero Deductible PPO Plan and High Deductible Health Plan with HSA • GuidePoint pays 90% of employee PPO premiums and 70% of family PPO premiums • GuidePoint pays 100% of employee HDHP premiums and 75% of family HDHP premiums • HSA contributions of $850 annually for employees or $1,750 annually for families • Group Dental Insurance; GuidePoint pays 100% of employee premiums and 75% of family premiums • 12 corporate holidays • Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option • Mentorship and guidance opportunities • Some travel may be required for certain positions

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