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Student Accounts Specialist

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

⚪️ Entry-level

Where this job comes from

Posted on ICDL Graduate School's careers page, not through a job board

First seen by Remote Rocketship 2 days ago

Still open on ICDL Graduate School's site. Checked 18 minutes ago.

Logo of ICDL Graduate School

ICDL Graduate School

1 - 10 employees

Founded 2008

🏥 Healthcare

📚 Education

👥 HR Tech

Healthcare • Education • HR Tech

ICDL Graduate School is an accredited institution that offers a variety of advanced degrees, including PhDs, EdDs, and master's degrees in fields such as psychology, leadership studies, and media psychology. It focuses on preparing students to become informed leaders and practitioners, fostering positive social change and innovation. With a commitment to high educational standards, ICDL provides a supportive learning environment that emphasizes diversity, equity, and inclusive excellence, striving to develop professionals who contribute meaningfully to their communities.

📋 Description

• Provide customer service and support to students, student sponsors, and University personnel regarding tuition accounts • Explain billing, payments, admission deposits, registration, student loans, scholarships, collections, and student account policies • Refer financial aid eligibility and awarding determinations to the Office of Financial Aid • Process tuition payments, refunds, and daily bank deposits • Manage student payment plans and sponsored, employer, and third-party billing arrangements • Monitor Student Account Office Holds related to leaves of absence • Collaborate with other service areas to facilitate consistent service and information • Review student accounts for accuracy • Resolve discrepancies or disputes and communicate technical information • Test revisions and upgrades to student payment processing systems

🎯 Requirements

• Associate’s degree in business administration and/or accounting, or closely related field, or a combination of equivalent education and experience • Three years’ experience in accounts receivable, banking, customer service or accounting • Proven high volume customer service • Experience handling checks and wires preferred • Ellucian Colleague experience preferred • Resume and cover letter required for a complete application

🏖️ Benefits

• Paid time off • Retirement • Excellent health insurance

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