Business Account Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Filterbuy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🏭 Manufacturing

📦 Logistics

💼 Consulting

Manufacturing • Logistics • Consulting

Filterbuy is a company specializing in the sale of high-quality replacement air filters, offering a wide range of sizes, types, and performance ratings to meet customer needs. They pride themselves on being made in the USA and providing fast and free shipping, ensuring convenient access to essential air filtration products. With over 85,000 five-star reviews, Filterbuy is dedicated to quality, customer service, and efficiency in maintaining healthy air quality in homes and businesses.

📋 Description

• Develop, maintain, and expand relationships with assigned grandfathered and house accounts • Own customer relationships, account growth, and the sales process • Conduct proactive customer outreach by phone and email • Understand customer business, purchasing patterns, challenges, and goals • Recommend products and solutions using active listening, discovery questions, and consultative selling • Identify and pursue upselling, cross-selling, increased order frequency or volume, new product adoption, expansion opportunities, and account re-engagement • Follow up on quotes, leads, open opportunities, and customer requests to drive sales conversion • Develop account-growth strategies and pursue established sales objectives • Monitor Slack, email, and phone for customer outreach and respond promptly with practical solutions • Resolve customer issues and provide knowledgeable, responsive service • Generate quotes, place orders, and review and process purchase orders • Process cancellations, returns, replacements, refunds, and special shipping instructions • Provide troubleshooting and problem resolution • Update the wholesale production queue daily as assigned • Monitor plant channels for tracking and order information • Maintain accurate CRM records and current pipeline information • Attend one-on-one, departmental, weekly sales, and other required meetings • Contribute directly to Business Team revenue growth

🎯 Requirements

• Working knowledge of air filters and HVAC systems • Comprehensive knowledge of CRM systems and purchasing portals • Thorough knowledge of Gmail and email systems • General knowledge of JustCall, ZoomInfo, Google Suite, Microsoft 365, and Adobe Acrobat • Ability to learn and effectively use company systems, tools, processes, and procedures • Consultative selling, customer discovery, account development, and relationship-management skills, including upselling and cross-selling • Ability to manage leads, opportunities, and pipelines; follow up on quotes and proposals; negotiate effectively; and identify and capitalize on revenue-growth opportunities • Ability to develop and execute account-growth strategies, communicate product value and business solutions, and meet or exceed established sales goals • Excellent interpersonal, verbal, and written communication skills • Strong active listening and rapport-building skills • Strong problem-solving and troubleshooting abilities • Strong organizational and time-management skills, attention to detail and accuracy, and ability to multitask and prioritize competing demands • Ability to work independently while collaborating effectively with internal teams • Proactive, organized, responsive, solutions-oriented, and results-driven approach • Full-time availability

🏖️ Benefits

• 1% commission, in accordance with the applicable company commission plan