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Staff Revenue Accountant

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💲 Accountant / Accounting

Where this job comes from

Posted on First Due's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of First Due

First Due

201 - 500 employees

Founded 2016

☁️ SaaS

🏛️ Government

🤝 B2B

💰 $355M Private Equity Round - First Due on 2025-08

SaaS • Government • B2B

First Due is a software company that provides cloud-based pre-incident planning, mapping, and situational awareness tools for fire departments, EMS, and other emergency responders. Its platform centralizes building data, hydrant locations, risk assessments, and operational details and integrates with dispatch/CAD systems to improve incident response, resource allocation, and community risk reduction. First Due sells its platform as a subscription/service to public-safety agencies and municipal governments.

📋 Description

• Serve as the primary point of contact for the AR inbox and phone line, providing prompt, same-day responses to customer and internal requests • Partner with customers to research and resolve billing questions and maintain accurate, up-to-date account balances • Maintain collection notes, account documentation, and customer correspondence in NetSuite • Prepare journal entries, work papers, and reconciliations • Prepare monthly accounts receivable reconciliation and support month-end close tasks to maintain a 3-day month-end close • Prepare weekly AR aging and collections reporting for leadership • Maintain customer sales tax exemption certificates and support state and local tax compliance, including business license registrations and renewals • Complete customer-requested forms, vendor registrations, and onboarding requirements • Collaborate with Customer Success, Sales, Billing, Legal, and Revenue Operations to resolve account matters • Assist with billing as needed • Provide documentation and support for internal and external audits • Recommend process improvements for accounts receivable operations and customer experience • Contribute to revenue accounting projects as opportunities arise

🎯 Requirements

• Bachelor's degree in Accounting or Finance, or equivalent experience • 3–4 years of experience in accounting, accounts receivable or collections • Working knowledge of general ledger concepts: debits, credits, journal entries and reconciliations • Strong verbal and written communication skills, including comfort speaking with customers by phone about past-due balances • High attention to detail, strong organizational skills and reliability in a high-volume, fast-paced environment • Ability to read customer contracts and quotes (terms, start dates, products and pricing) • Coachable and motivated; a quick learner who adapts to new systems and tools • Must be located in and able to work Eastern Time hours • Experience in a B2B or subscription/SaaS environment • Experience using NetSuite or another ERP • Collections experience with government or public-sector customers • Proficiency in Excel (lookups, pivot tables) • Must be authorized to work for any US employer in the United States • Unable to obtain employment visa sponsorship or transition sponsorship ownership • Successful completion of a criminal background check required

🏖️ Benefits

• Medical, dental, and vision coverage • FSA/HSA • 401(k) • Flexible PTO • Fully remote workplace • Technology stipend • Opportunities for advancement • Other benefits and perks • Reasonable accommodation during the interview process and employment, where needed

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