Event Technology Manager, Cvent Experience Required

🕒 Yesterday

🇺🇸 United States – Remote

💵 $75.7k - $87k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎪 Events

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FIRST

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

FIRST is a leading global brand experience agency that specializes in connecting people to the world’s top brands through storytelling and creative experiences. Operating in 12 countries with over 900 team members, FIRST offers a range of services including event management, production, marketing communications, and branding. The agency is recognized for its expertise in both live and virtual events, providing solutions that encompass strategy, design, technology, and delivery. With accolades from multiple industry organizations, FIRST collaborates with clients across various sectors, establishing itself as a pivotal player in the events services landscape.

📋 Description

• Assist clients in navigating registration websites • Support new technology platforms and data management while liaising with the event delivery team • Implement, build, and support technology platforms for assigned events • Manage event information lists and reporting using advanced Microsoft Excel knowledge • Provide support with event and meeting coordination • Implement and project-manage event registration websites, app builds, and other event technology • Troubleshoot technical issues • Manage client communications, including save-the-dates, invitations, registration, and confirmations • Manage databases, ensure data accuracy, and generate lists • Communicate with internal and external clients and respond within service level agreements • Collaborate with the Event delivery team on program logistics, production, and implementation • Manipulate lists to provide registration data, year-on-year statistics, and event analytics • Coordinate event materials such as name badges, tent cards, place cards, departure notices, email confirmations, agendas, and signage • Support registration desk flow design, setup, and onsite event support • Serve as lead contact for attendee management and technology vendors • Create and distribute post-event client surveys • Maintain SOP compliance, event files, and precise records • Review and manage third-party vendor invoice reconciliation • Identify cost savings and value adds for clients • Track project time • Assist with training and mentoring team members • Keep the team informed about emerging technologies, popular culture, and trends

🎯 Requirements

• 5+ years of experience in Attendee Data Management and Event Technology, including entry-level meeting planning and coordination with registration and event technology • Advanced proficiency in Microsoft Office, especially Excel • Proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or other registration platforms • General knowledge of HTML and CSS is a plus, but not required • Ability to manage multiple projects simultaneously • Strong written and oral communication skills at all levels • Motivated self-starter able to take direction and work independently • Ability to think innovatively • Flexibility to work outside normal business hours, including evenings and weekends • Willingness to travel when required to be onsite at events • Must reside in the US and be able to work EST hours

🏖️ Benefits

• Medical, Dental & Vision, including the option of a high deductible health plan (HDHP) with a health savings account (HSA) • 401 (k) • Five Flexible Spending Accounts Options • Generous Paid Time Off Allowance • Employee Assistance Program (EAP) • Life, Disability & Pet Coverages • Wellness Stipend • Mobile Phone Allowance • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more • Aura Identity Theft Protection • Discretionary Bonus Structure • Global Opportunities to work on projects across different locations