Bulk Project Manager

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🌾 Iowa, North Carolina, +1 more states – Remote

🌾 Iowa – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote

💵 $85k - $113.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Drive effective bulk loan onboarding processes • Build and sustain client relationships • Collaborate with clients, retiring servicers, and internal teams to ensure successful bulk loan transfer activities • Conduct online meetings and conference calls to set expectations, establish timelines, address concerns, and ensure follow-up • Create and maintain project plans with completed activities • Communicate accurately with internal teams, external partners, clients, management, and impacted groups • Provide professional customer service throughout the project lifecycle • Conduct post-onboarding Lessons Learned exercises and identify new best practices • Update and maintain Bulk Procedures and Transfer Instructions

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 4+ years of directly related experience • Leadership skills with ability to build consensus among disparate groups • Ability to manage multiple clients and projects/tasks simultaneously • Strong customer service skills • Strong internal communication skills and ability to work with various departments • Strong background in Mortgage Servicing, specifically Transfers of Servicing • Strong knowledge of department operating systems/applications and integrated software/applications • Familiarity with the field’s concepts, practices, and procedures • Strong interpersonal, relationship-building, and teamwork skills • Ability to translate technical information to a nontechnical audience • Self-motivated; self-starter • Proficient in Microsoft Word, Excel, and PowerPoint • Successful completion of a background check and credit check, where permitted by applicable law

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture • Equal opportunity employment • Talent Community and job alerts