Strategic Operations Associate

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $130k - $140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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First Connect Insurance Services

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🛡️ Insurance

💳 Fintech

☁️ SaaS

Insurance • Fintech • SaaS

First Connect Insurance Services is an insurtech platform designed to support independent insurance agents in growing their agencies. It offers fast access to over 130 insurance carriers across various coverage types, including home, auto, commercial, and life insurance. The platform features user-friendly tools such as a comparative rater for quotes, real-time market appetite insights, and seamless onboarding processes, allowing agents to streamline their operations and enhance their business performance without incurring high costs.

📋 Description

• Own strategic projects end to end, from diagnosing performance drivers through prioritization, planning, and execution • Analyze data to understand what drives business metrics • Form and advocate for data-backed initiative priorities • Create project plans with clear deliverables and success metrics • Coordinate with Sales, Marketing, Product, and Finance while performing hands-on operational work • Navigate ambiguity and advance initiatives without direct authority • Track post-launch KPIs and communicate initiative performance • Diagnose underperformance and recommend concrete changes • Build repeatable methods for analyzing and reporting metrics • Analyze onboarding-funnel outreach and agency productivity • Identify high-potential agency segments and support targeted outbound campaigns • Establish weekly KPIs with Account Management leadership and build dashboards for leadership visibility

🎯 Requirements

• 3–5+ years of experience operating in a fast-paced, analytically rigorous environment in management consulting, investment banking, or a high-growth technology company • Comfort with Excel required • Ability to interpret messy datasets and form business opinions from analysis • Willingness to perform hands-on operational work, not just analysis • Comfort navigating ambiguity without much formal authority • Strong written and verbal communication skills

🏖️ Benefits

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for team members and their families • 401(k) retirement plan • Short- and long-term disability • Employer-paid life insurance • Flexible Spending Accounts (FSA) for health and dependent care • Employee Assistance Program (EAP) • Employer-provided work-from-home equipment • $85 monthly expense stipend • Equity compensation eligibility • Training and internal career growth opportunities • Flexible Time Off