Relationship Manager

🔥 0 minutes ago

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $122k - $259.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Lead strategic client relationships by aligning business priorities, payment strategies, and growth opportunities with client goals. • Develop and drive enterprise account strategies to expand revenue, strengthen retention, and increase adoption of merchant and payment solutions. • Identify, qualify, and advance complex growth opportunities across the portfolio. • Lead renewal and contract negotiation strategy for assigned clients. • Build and sustain relationships with executive and senior stakeholder groups. • Influence cross-functional partners to deliver aligned client outcomes. • Partner with Sales, Product, Marketing, Finance, and operations teams to shape solutions, remove barriers, and execute portfolio growth strategies. • Achieve assigned portfolio goals through consultative relationship management, cross-sell strategy, and disciplined opportunity planning. • Assess portfolio trends, client performance, and business risks to recommend actions improving retention, operational effectiveness, and revenue results.

🎯 Requirements

• 12+ years of experience in relationship management, account management, or business development within payments, financial technology, or related financial services environments. • 12+ years of experience supporting healthcare and insurance clients, including providers, payors, hospital systems, insurance companies, or benefit administrators. • 12+ years of experience growing large client relationships and leading cross-functional strategies to increase revenue, retention, and product adoption. • 12+ years of experience in merchant acquiring, biller solutions, omnichannel payments, issuing solutions, or related payment products. • Experience using Salesforce or a similar customer relationship management platform for pipeline management, account planning, and client activity tracking. • Bachelor's degree or higher in Business, Finance, Marketing, or related field, or equivalent combination of education, related experience and/or military experience. • Experience with encryption, tokenization, fraud mitigation, or related payment security solutions. • Experience supporting ____ government programs. • Experience negotiating commercial terms and contract structures in complex client environments. • Experience with host-based systems or financial data processing systems. • Must currently possess valid and unrestricted U.S. work authorization. • Candidates requiring sponsorship now or in the future will not be considered.

🏖️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental and military leave. • Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan for commission-eligible employees.