Sales Engineer

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 10%

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Logo of Five Sigma - Claims Management Solution

Five Sigma - Claims Management Solution

51 - 200 employees

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $16M Series A on 2021-09

Artificial Intelligence • Insurance • SaaS

Five Sigma is a comprehensive claims management platform that leverages cloud-based SaaS technology to offer 360-degree claim visibility, AI-driven insights, and decision-making automation. The platform is designed to enhance productivity and reduce costs for insurers, managing general agents, third-party administrators, and self-insured entities across various lines of business including property and casualty, automotive, homeowners, and more. With features like omnichannel communications, built-in communications and AI summaries, workflow automation, and API integrations, Five Sigma provides future-proof claims processing solutions that transform claims departments from cost centers to profit centers. The platform aims to improve customer satisfaction, operational efficiency, and overall performance through immediate deployment and ongoing product updates.

📋 Description

• Partner with Account Executives and sales leadership on qualified opportunities to secure the technical win • Lead deep technical discovery across workflows, data, security, integrations, architecture, and implementation constraints • Build and deliver tailored demos, technical walkthroughs, prototypes, sandbox events, and proof-of-value motions • Own the technical portion of demos, including API and integration architecture, solution design, and implementation questions • Lead technical responses to DDQs, security reviews, compliance requests, and architecture conversations • Create, manage, and track gap analyses across product capability, configuration, professional services, roadmap, and custom requests • Translate business requirements into solution designs, implementation assumptions, scope boundaries, and phased deliverables • Own statement-of-work creation end to end, including technical scope, assumptions, dependencies, templates, and appendices • Produce solution outlines and scope appendices for delivery and customer success • Coordinate, plan, build, and lead sandbox or pilot events • Configure platform functionality and handle light, bounded customization such as workflow automation, reporting, and dashboard configuration • Surface customer objections, missing capabilities, implementation friction, and product feedback • Organize and improve technical sales assets including demos, reference architectures, videos, FAQs, templates, and response materials • Exercise judgment about when to push, simplify, escalate, or say no • Improve technical sales precision, predictability, win rates, cycle times, handoffs, and implementation outcomes

🎯 Requirements

• 5+ years in solutions engineering, sales engineering, solutions architecture, technical consulting, or similarly customer-facing technical roles in enterprise software • Strong fluency in claims operations and claims organizations, gained through direct operator experience or sustained work with carriers, MGAs, TPAs, claims consultancies, or claims technology • Ability to discuss the operating model and metrics of claims organizations with credibility, including loss ratio, leakage, cycle time, and operational improvement levers • Experience supporting complex enterprise software evaluations with multiple stakeholders • Proven ability to run technical discovery and convert ambiguous needs into clear solution designs and scope boundaries • Experience building and presenting tailored demos, sandbox environments, pilots, proofs of value, or other technical validation motions • Strong architecture instincts across APIs, integrations, cloud environments, data flows, security and compliance, and enterprise systems • Hands-on technical fluency with APIs, data mappings, workflow logic, and technical troubleshooting • Experience with Python and/or JavaScript strongly preferred • Strong written documentation skills and ability to produce client-facing technical deliverables, statements of work, and scoped implementation assumptions • Ability to work cross-functionally and earn trust with sales, product, delivery, and executive stakeholders • High ownership and comfort building a function from the ground up • Experience buying or implementing enterprise software from the customer side is nice to have • Experience with AI, LLM, workflow automation, document processing, copilots, or agentic systems is nice to have • Experience with low-code workflow tools, reporting and dashboard configuration, or scoped implementation planning is nice to have • Experience building repeatable demo factories, technical asset libraries, or pre-sales playbooks is nice to have • Experience with Salesforce, HubSpot, or similar systems is nice to have

🏖️ Benefits

• Remote work arrangement

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