Senior Small Business Banking Consultant

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $78.4k - $124.4k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Flagstar Bank

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Flagstar Bank is a diversified commercial bank focused on building relationships to help clients on their financial journeys, whether for personal or business needs. The bank offers a wide range of financial services including personal and business banking, loans, mortgages, wealth management, and investment services. Flagstar is committed to community involvement and meeting the banking needs of diverse neighborhoods, including low- and moderate-income areas, while promoting diversity, equity, and inclusion within its operations.

📋 Description

• Meet with Small Business clients by telephone to assess needs, review financial management practices and solutions, conduct cash cycle conversations, and recommend products and services • Perform application and fulfillment processes for some solutions • Refer clients to product and fulfillment experts as required • Manage and solve complex client servicing issues using Flagstar resources • Proactively contact targeted clients, explain Flagstar’s impact on their businesses, and schedule appointments for deeper conversations and financial reviews • Facilitate credit requests within Consumer Bank thresholds and refer larger opportunities to the Commercial Bank • Facilitate referrals to the Treasury Management Team • Meet quarterly individual performance goals for revenue and profit growth • Perform special projects and additional duties as required • Adhere to regulatory and compliance policies, standards, trainings, and applicable laws • Mentor and train less experienced Small Business Banking Consultants • Build and maintain effective stakeholder and client relationships, delivering tailored financial solutions

🎯 Requirements

• 7+ years of sales/client relationship management experience in banking or financial products • Significant experience with small business clients • Undergraduate degree (4 years or equivalent), with equivalent experience accepted as a substitute • Preferred: undergraduate degree in a business-related major • Preferred: 7+ years as a Small Business Banker, Business Banking Relationship Manager, or Branch Leader/Manager • Preferred: 7+ years of phone-based sales experience for banking/financial products or solutions • Formal credit training preferred • Small business banking sales training preferred • Experience mentoring and developing less experienced team members preferred • Excellent knowledge of business operations and financial solutions for small businesses • In-depth knowledge of financial services sales processes and cycles • Excellent knowledge of small business deposit and lending products • Ability to conduct complex business interactions by telephone, including proactive client contact, rapport building, needs analysis, financial reviews, and solution communication • Credit acumen, including interpreting financial statements and cash flow analysis • Prospecting, relationship management, and sales skills • Excellent interpersonal, verbal, and written communication skills • Strong negotiation and influencing skills • Excellent customer service and community relations skills • Knowledge of banking regulations, compliance, and requirements, including Reg B, ECOA, HMDA, FIRREA, and CRA • Ability to mentor and train less experienced consultants • No unusual physical exertion involved

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Comprehensive leave program • Variable incentives, bonuses, commissions, or other awards may be included in total compensation