Telephone Sales Representative

Job not on LinkedIn

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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👻 Ghost score 0%

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FLS Connect

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🤝 B2B

☁️ SaaS

B2B • SaaS

<FLS Connect> is a political technology and campaign services firm that provides voter contact, fundraising, data analytics, apps, and volunteer management to campaigns and advocacy organizations. FLS offers both full-service and self-service products — including phone and text outreach, email, townhall engagement, and data-driven targeting — to help clients mobilize, educate, and grow their constituencies.

📋 Description

• Make outbound fundraising calls to solicit pledges for client projects • Engage potential donors in conversations • Follow provided and client-approved messaging on every call • Use fundraising call structure, appropriate political reasons, and transition phrases • Use responsive listening to provide appropriate situational responses • Meet and maintain project goals and efficiency metrics • Maintain an occupancy ratio of 85% • Achieve 95% on-time attendance for shift starts and returning from breaks and lunch • Maintain 95% shift adherence/absenteeism • Demonstrate exceptional customer service and react quickly to called individuals • Accept coaching and counseling with a positive attitude • Maintain professional appearance and behavior • Stay focused on the current project and prepare for each call • Perform other duties as assigned by the Center Manager

🎯 Requirements

• Must be at least 18 years of age at the time of employment • Must work full-time day shift Monday–Friday • Additional shifts may be required during peak busy season • Must work in the continental United States • Must own a computer meeting system requirements • Must own a USB headset, web camera, and wired internet connection; no Wi-Fi • Must have a quiet, uninterrupted, distraction-free workspace • Must pass a background check • Identity masking, anonymization technology, unapproved VPNs, IP spoofing, location masking tools, anonymizers, proxies, and similar services are prohibited • Voice changers, accent changers, speech alteration tools, filters, avatars, overlays, and visual effects that alter or mask voice or appearance are prohibited • Must present authentically during training, video meetings, phone calls, and work-related communications • Clear and effective verbal communication • Pleasant and engaging voice with good pronunciation and diction • Physical stamina for extended periods of telephone work • Basic computer skills, typing, and ability to navigate software or database systems • Good hearing and active listening skills • Ability to read and comprehend scripts on a computer monitor • Strong reading comprehension and ability to quickly process written material • Ability to multitask while conversing and entering data • Emotional resilience when handling rejection or negative responses • Minimum 1 year of outbound sales, outbound fundraising, or outbound collections experience • High school diploma and/or some college education is a plus

🏖️ Benefits

• Paid training during weeks 1–3 at $11 per hour or state minimum wage, whichever is higher • Bonus potential of earning up to $20 per hour • $250 retention bonus after 4 weeks, subject to active status, good standing, performance, and stated hours/earnings criteria • $500 retention bonus after 7 weeks, subject to active status, good standing, performance, and stated hours criteria • Referral bonus program • Paid time off • Retirement plan with matching • Health insurance with Health Savings Account • Dental insurance • Vision insurance • Life insurance • Disability insurance