
51 - 200 employees
Founded 1999
🤝 B2B
☁️ SaaS
B2B • SaaS
<FLS Connect> is a political technology and campaign services firm that provides voter contact, fundraising, data analytics, apps, and volunteer management to campaigns and advocacy organizations. FLS offers both full-service and self-service products — including phone and text outreach, email, townhall engagement, and data-driven targeting — to help clients mobilize, educate, and grow their constituencies.
🔥 0 minutes ago
🌲 North Carolina – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🤑 Sales
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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51 - 200 employees
Founded 1999
🤝 B2B
☁️ SaaS
B2B • SaaS
<FLS Connect> is a political technology and campaign services firm that provides voter contact, fundraising, data analytics, apps, and volunteer management to campaigns and advocacy organizations. FLS offers both full-service and self-service products — including phone and text outreach, email, townhall engagement, and data-driven targeting — to help clients mobilize, educate, and grow their constituencies.
• Make outbound fundraising calls to solicit pledges for client projects • Engage potential donors in conversations • Follow provided and client-approved messaging on every call • Utilize required fundraising call structures, political reasons, and transition phrases • Use responsive listening to provide appropriate situational responses • Meet and maintain project goals and efficiency metrics • Maintain an 85% occupancy ratio • Achieve 95% on-time performance for shift starts and returns from breaks and lunch • Maintain 95% shift adherence/absenteeism performance • Demonstrate exceptional customer service and respond quickly to callers • Accept coaching and counseling positively • Maintain professional appearance and behavior • Stay focused on the current project and prepare for each call • Perform other duties as assigned by the Center Manager • Have calls monitored and recorded for quality and training purposes
• Must be at least 18 years of age at the time of employment • Must work full-time day shift Monday–Friday • Additional shifts may be required during peak busy season • Must work in the continental United States • Must own a computer meeting system requirements • Must own a USB headset • Must own a web camera • Must have a wired internet connection; no Wi-Fi • Must have a quiet, uninterrupted, distraction-free workspace • Must pass a background check • Identity masking or anonymization technology is prohibited, including unapproved VPNs, IP spoofing, location masking tools, anonymizers, and proxies • Voice changers, accent changers, speech alteration software, filters, avatars, overlays, and other tools altering voice or appearance are prohibited • Must present authentically during training, video meetings, phone calls, and work-related communications • Clear and effective verbal communication • Pleasant and engaging voice with good pronunciation and diction • Physical stamina for extended periods of telephone work • Basic computer skills for data entry and donor-information management • Comfort typing quickly and navigating software or database systems • Good hearing and active listening skills • Ability to read and comprehend scripts on a computer monitor • Strong reading comprehension and ability to process written material quickly • Ability to multitask while conversing with donors and entering data • Emotional resilience when handling rejection or negative responses • Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience • High school diploma and/or some college education is a plus • Calls will be monitored and recorded for quality and training purposes
• Paid training during weeks 1–3 at $11 per hour or state minimum wage, whichever is higher • Bonus potential of earning up to $20 per hour • $250 retention bonus after 4 weeks, subject to active status, good standing, performance, and stated hours/rate conditions • $500 retention bonus after 7 weeks, subject to active status, good standing, performance, and stated full-time hours condition • Referral bonus program • Paid time off • Retirement plan with matching • Health insurance with Health Savings Account • Dental insurance • Vision insurance • Life insurance • Disability insurance • Work-from-home position • Paid training
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