Account Executive – Enterprise, SLED

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $105k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Develop tailored ITSM and EX strategies for Higher Education clients • Demonstrate how Freshworks’ solutions optimize productivity and enhance faculty and staff engagement • Engage administrators, IT leaders, HR departments, and other stakeholders at colleges and universities • Address unique challenges within Higher Education institutions and deliver impactful outcomes • Build, maintain, and execute a robust sales pipeline • Manage medium- to long-term sales cycles in the Higher Education sector • Create and present value propositions aligned with institutional goals, priorities, and budgets • Partner with Marketing, Solutions Engineers, and Customer Success teams • Create seamless end-to-end experiences for prospects and clients

🎯 Requirements

• 5–8 years of proven success in SaaS enterprise sales • Strong experience in ITSM and EX solution selling • Prior experience selling to Higher Education institutions is a strong plus • Advanced knowledge of SaaS platforms and their role in driving institutional efficiency • Hands-on experience with ITSM solutions and EX platforms • Mastery in solution selling and pipeline management • Strong analytical abilities to assess customer needs and provide tailored recommendations

🏖️ Benefits

• Dental insurance • Medical insurance • Vision insurance • Disability insurance • Life insurance • Equity • ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption leave • Parental leave • Variable compensation where applicable • Bonus/equity may be available