Senior Manager, Sales – Manufacturing

🔥 12 hours ago

🏄 California – Remote

infoinfo

💵 $195k - $240k / year

⏰ Full Time

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Freshworks's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Freshworks's site. Checked 1 hour ago.

Logo of Freshworks

Freshworks

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Lead, mentor, and develop a team of Account Executives • Establish clear performance standards and support professional development and career advancement • Partner with Account Executives on strategic accounts to structure deals, navigate multi-stakeholder evaluations, and lead senior-executive negotiations • Oversee daily sales operations, pipeline generation discipline, sales methodology rigor, and weekly forecasting • Drive manufacturing-vertical go-to-market execution by identifying trends, customer pain points, and use cases • Position Freshworks' product suite effectively • Collaborate with Solution Engineering, Field Marketing, Customer Success, Channel, and Business Development • Accelerate deal velocity and ensure cohesive account engagement • Anticipate deal-cycle execution risks and implement mitigation strategies • Establish team practices promoting adaptability, operational rigor, and systematic sharing of deal wins and competitive insights

🎯 Requirements

• 10–15 years of software sales experience • 3–5 years of direct people management experience leading quota-carrying B2B SaaS sales teams • Proven track record of consistently meeting or exceeding revenue targets through value-based and solution-selling methodologies in mid-market or enterprise segments • Strong skills executing Mutual Action Plans, deal qualification, and complex deal negotiations • Ability to coach others while managing to expectations • Experience building high-trust, inclusive team environments, coaching sellers through complex cycles, and developing emerging talent • Customer-centric orientation and ability to translate industry-specific operational needs into scalable software solutions • Ability to engage credibly with C-level stakeholders • Hands-on experience utilizing CRM reporting, pipeline metrics, and sales forecasting cadences • Experience aligning sales motions with marketing campaigns, partner networks, and product specialists • High motivation, entrepreneurial spirit, urgency, and execution focus • Domain expertise selling into the Manufacturing vertical preferred • Previous experience selling Customer Experience (CX), CRM, or IT Service Management (ITSM) enterprise software platforms preferred

🏖️ Benefits

• Multiple options for dental, medical, vision, disability, and life insurance • Equity and ESPP • Flexible PTO • Flexible spending benefits • Commuter benefits • Wellness benefits • Adoption leave • Parental leave

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