Imaging Service Engineer

Job not on LinkedIn

🔥 14 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Perform scheduled preventative maintenance on imaging systems within the assigned service area • Perform unscheduled maintenance with technical support assistance • Install and de-install products and peripheral equipment • Maintain communications with field personnel, home office personnel, management, and customers • Escalate issues and customer concerns to management • Complete electronic expense reports, weekly timecards, work orders, service appointments, start times, parts inventory, parts consumption and returns, computer-based training, and QA/RA work • Maintain customer service orders and internal service records according to company policies • Communicate daily with customers to ensure resolution and follow-up • Use escalation processes and root cause analysis to resolve service delivery issues • Complete administrative duties and paperwork accurately and promptly • Maintain assigned tools, test equipment, and spare parts; return parts within required timeframes • Promote the image and reputation of FUJIFILM Healthcare Americas Corporation • Perform other duties assigned by the Area Service Manager • Comply with applicable medical device regulatory, ISO 13485, and other legal requirements • Complete vendor credentialing requirements for access to hospitals and facilities

🎯 Requirements

• Associates degree in electrical engineering, electronics or computer science discipline, or equivalent experience • Minimum one year of previous field service experience • Knowledge of assigned equipment to provide timely repair and effective maintenance • Active listening skills and above average customer service skills • Sound organization and administrative skills; self-starter with ability to maintain paperwork to FDA and company required standards • Excellent analytical and communication skills, with ability to explain technical issues clearly • Ability to operate job-related test equipment, including oscilloscope, meter, and diagnostic testers • Valid driver's license and safe driving record • Good interpersonal skills • Reliable and able to work independently • Professional image • Ability to work in usual medical and clinical environments, including sites under construction • Ability to work in high magnetic fields of up to 3 Tesla • Ability to meet physical demands including standing, walking, sitting, lifting/carrying, pushing/pulling, bending, reaching, kneeling/crawling/crouching, climbing, balancing, and twisting • Willingness and ability to work odd hours and occasional overtime • Ability to travel as required, including up to 100% travel based on business needs, overnight and air travel • Must comply with vendor credentialing requirements for hospital and facility access • Must comply with applicable U.S. FDA medical device regulations, ISO 13485 requirements, and other applicable laws, regulations, and standards • Must be willing to periodically test for COVID-19 and wear a face covering indoors when required

🏖️ Benefits

• Medical, Dental, Vision • Life Insurance • 401K • Paid Time Off • Flexible environment • Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training • Reasonable accommodation during the application and selection process

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