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Senior People Business Partner

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

👥 People Operations

Where this job comes from

Posted on Fullsteam's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Fullsteam

Fullsteam

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Serve as a trusted advisor to business leaders and translate business needs into practical people solutions • Partner with leaders on organizational effectiveness, team structures, roles, reporting relationships, workforce needs, and organizational changes • Evaluate talent and organizational decisions considering business objectives, employee impact, cost, risk, and long-term effectiveness • Lead people-related planning and execution for organizational changes, including communication and documentation • Coach leaders through performance management matters and establish expectations, feedback, and next steps • Develop and support performance improvement plans and related documentation • Lead and resolve employee relations matters, workplace conflicts, policy issues, investigations, disciplinary actions, and other complex employee situations • Conduct workplace investigations and provide fact-based recommendations • Help leaders distinguish performance, capability, behavior, role clarity, organizational, and management issues • Provide candid counsel and constructive challenge to leaders • Partner with Talent Acquisition, Total Rewards, People Operations, HRIS, Legal, and other People Team functions • Identify recurring organizational themes and recommend actions to improve leader effectiveness, employee experience, and business outcomes • Support broader People Team programs and priorities • Maintain ownership and follow-through from assessment through execution and resolution

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field • 5+ years of progressive HR experience, with a focus on business partnership and employee relations • Experience supporting employees and leaders in both the United States and Canada strongly preferred • Working knowledge of Canadian employment practices and provincial employment standards, with experience navigating employee relations, performance management, and organizational changes in a Canadian context strongly preferred • Demonstrated experience advising and influencing business leaders on complex people decisions • Experience supporting organizational change, workforce planning, or organizational effectiveness initiatives preferred • Experience working in a fast-paced, changing, or decentralized business environment preferred • HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) preferred • Strong business acumen and ability to connect people and organizational decisions to business outcomes • Deep working knowledge of employee relations, performance management, and HR best practices • Proficiency with HCM systems; Workday experience preferred • Strong consultative, problem-solving, judgment, discretion, and decision-making skills • Ability to assess risk and balance legal, employee, and business considerations • Ability to move between strategic consultation and hands-on execution • Excellent written and verbal communication skills • Ability to manage multiple priorities and sensitive matters in a fast-paced, evolving environment

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