Senior Business Analyst - Salesforce

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126k - $161k / year

⏰ Full Time

🟠 Senior

🌐🕵️ Salesforce Analyst

🦅 H1B Visa Sponsor

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Logo of GAF

GAF

1001 - 5000 employees

Founded 1886

🏗️ Construction

🏭 Manufacturing

Construction • Manufacturing

GAF is North America's largest roofing manufacturer, known for producing high-quality and innovative roofing materials. The company offers a wide range of roofing solutions including asphalt shingles, solar roofing, TPO roofing systems, and low-slope asphalt solutions. GAF is committed to sustainability and provides various resources to support homeowners, contractors, architects, and building managers in designing and maintaining durable, attractive roofs. With a focus on durability, energy efficiency, and aesthetic appeal, GAF's products like the Timberline HDZ shingles have become highly popular. The company also offers contractor certification programs and warranties to ensure the best service and product performance.

📋 Description

• Lead discovery workshops, interviews, and process design sessions across cross-functional business units • Author user stories, functional specification documents, process swim-lane diagrams, and UX wireframes for technical and executive audiences • Define solution architectures across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud • Establish requirements for Tableau, including Tableau Pulse metric-driven analytics, and integrated Slack conversational workflows • Evaluate custom versus declarative configurations in Salesforce Flow Builder to protect system scalability • Collaborate with onshore/offshore development and QA teams to validate technical deliverables against business logic • Lead User Acceptance Testing, including script creation, execution, and stakeholder sign-offs • Provide functional direction and review guidance to junior Business Analysts • Support IT governance, release management strategies across seasonal Salesforce updates, and operational support • Optimize GAF’s Lead-to-Cash process and shape Salesforce and Analytics platform strategy

🎯 Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration (IT emphasis), or equivalent experience • 5+ years of dedicated Business Analysis experience • At least 3+ years actively driving projects in the Salesforce ecosystem • Demonstrated track record with Lead-to-Cash implementations in enterprise manufacturing, durable goods, or supply chain environments • Functional familiarity with Salesforce Data Cloud, Slack App integration, and Tableau / Data Cloud-powered analytics • Strong working knowledge of security models (OWDs, Sharing Rules, Permission Sets) • Knowledge of Lightning Web Components (LWC), REST/SOAP APIs, and CI/CD tools such as AutoRABIT, Copado, or DevOps Center • Proficiency in Agile/Scrum methodologies using Jira or Azure DevOps • Proficiency in visual modeling via Lucidchart or Miro • Salesforce Certified Business Analyst OR Salesforce Certified Administrator • Ability to work in the U.S. without employer-sponsored visa

🏖️ Benefits

• Medical, dental, and vision health insurance for employees and families • Family-building benefits supporting fertility and parenthood • 401K plan with employer match and pre-tax and/or Roth contributions • Wellness program • Free financial coaching • Referral program • Product rebates for purchases for an employee’s primary residence • Internal training programs and courses • Tuition reimbursement program • Employee Resource Groups focused on education and allyship • Vacation packages for full-time permanent positions

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