Strategic Account Manager

🕒 October 13

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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G&H (Gooch & Housego)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

🎖️ Defense

🏥 Healthcare

💼 Consulting

Defense • Healthcare • Consulting

G&H (Gooch & Housego) is a global leader in photonics engineering and manufacturing, providing advanced solutions across a variety of markets including industry, telecoms, aerospace, defense, space, and life sciences. With over 70 years of experience, G&H excels in designing, engineering, and manufacturing high-quality photonic products such as acousto-optics, electro-optics, fiber optics, and precision optics. The company is committed to enabling customer innovation and technology advancement through their expertise in photonics, offering solutions that enhance system efficiency and effectiveness. G&H operates with a focus on mission-critical technology that requires precision and reliability, serving markets with demanding environments like aerospace and defense, as well as rapidly evolving sectors like life sciences.

📋 Description

• Develop and execute strategic account plans for assigned customers • Identify and qualify new opportunities across commercial, civil, national security, defence and space markets • Drive customer engagement from concept development through production • Build multi-level relationships with engineering, procurement, program management, executive leadership and supply chain organizations • Influence customer technology roadmaps through early engagement • Own customer revenue, bookings, margin and pipeline performance • Develop annual account growth strategies and 1–3 year business plans • Lead quarterly business reviews • Maintain opportunity management, forecasting and pipeline reporting using Salesforce CRM • Lead commercial discussions for optical assemblies, precision optics, laser systems, optical coatings, imaging systems, infrared optics, SWIR/MWIR/LWIR solutions, optical payloads and space-qualified optical hardware • Translate customer technical requirements into internal development activities • Coordinate with Engineering, Product Management, Program Management, Manufacturing, Operations, Quality and Supply Chain • Lead opportunity qualification, capture strategy, competitive positioning, pricing strategy, proposal development, contract negotiations and risk identification • Develop trusted relationships with customer technical, procurement, supply chain and executive stakeholders • Represent G&H during technical reviews, customer audits, executive meetings and industry conferences • Coordinate cross-functional teams to ensure requirements are understood, risks are identified, manufacturing readiness is achieved and commitments are met • Achieve bookings and revenue growth targets, gross margin performance, pipeline growth, opportunity conversion, win rate, forecast accuracy, customer satisfaction and retention

🎯 Requirements

• Based in the UK or Europe • Bachelor's degree in Optical Engineering, Physics, Mechanical Engineering or equivalent commercial experience • Master's degree or MBA preferred • Experience in project management, commercial negotiations and strategic account development • Proven experience in technical sales or business development • Experience managing strategic accounts exceeding €10M annually • Strong understanding of optical technologies • Commercial acumen • Ability to manage technically complex, long sales cycles • Experience with Salesforce CRM • Ability to complete UK government Baseline Personnel Security Standard security vetting for UK applicants, including a criminal record check • Many roles may require higher security vetting; applicants must typically have been continuously resident within the UK for the past five to ten years

🏖️ Benefits

• Competitive total remuneration package, commensurate with experience • Continuous learning and career development opportunities • Collaborative and supportive work environment • Opportunities to work on complex engineering challenges at the forefront of optical and photonics technology

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