BMC Remedy/Helix Developer

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $128k - $173.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Provide technical guidance on application and integration capabilities • Gather requirements and prepare and deliver presentations and demonstrations • Write requirements and design documentation, implementation guides, and test scripts • Develop workflows and integrations in Developer Studio and Innovation Studio • Build forms, fields, workflows, and data import files for Foundation and Transactional Data • Develop REST API, web service, and LDAP integrations between Helix and external systems • Develop Digital Workplace service offerings • Work incident assignments and communicate with customers within service-level agreements • Create follow-on change requests and Jira stories • Prepare and coordinate change requests and follow operating procedures • Maintain and update the production environment and meet KPI thresholds • Support customer onboarding, ad-hoc requests, sustainment, and continual service improvement initiatives • Identify gaps between out-of-the-box workflows and custom requirements • Provide out-of-the-box solutions to minimize customization • Maintain system integrity through configuration control and change management • Manage sprint workload, forecast deliverables, execute milestones, minimize technical debt, and demonstrate completed sprint products • Communicate professionally with customers, peers, and leadership • Participate in on-call rotation, daily scrums, sprint planning, technical implementation reviews, service interruption change windows, and other requests • Work in a remote team environment supporting scheduled and ad-hoc video/audio meetings

🎯 Requirements

• 5+ years of software development experience • BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience • Experience with SaaS solutions or AWS Cloud environments • Experience with BMC Remedy version 23.x or higher • Experience with ITIL methodologies • Expert familiarity with one or more 23.x+ Helix applications • Experience with Pentaho Spoon, BMC HDM, REST API, or web services for interfaces or data migration • Experience working in an Agile project methodology environment • Excellent verbal and written communication ability • Ability to create and edit Microsoft Word, Excel, and PowerPoint documents • Advanced ability to analyze data with Microsoft Excel or comparable tools • Ability to create and describe process flows in Microsoft Visio or comparable tools • Experience managing documents in Microsoft SharePoint • Working knowledge of relational databases • Understanding of networking concepts and OSI rules • Ability to use logging to troubleshoot issues • Experience providing customer demonstrations • Experience gathering and documenting customer requirements • Experience working with multiple projects and team members • Demonstrated ability to work productively in a remote location • Ability to obtain and maintain an Interim Secret security clearance before starting • CompTIA Security+ CE certification, which may be obtained within 3 months from start date • BS degree; additional years of experience may be considered in lieu of degree • U.S. citizenship required

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full-flex work weeks where possible • Vacation, sick, and personal time • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • 15 days of paid leave per calendar year for new employees • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team • Award-winning culture of innovation • Military-friendly workplace