ICAM Operations Engineer – Enterprise Authentication Services

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $114.8k - $155.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Provide Tier III operational support for enterprise Identity Provider services used by millions of DoD users • Perform daily operations, monitoring, and troubleshooting of Microsoft ADFS infrastructure • Investigate and resolve incidents involving authentication, federation trust, certificates, tokens, claims rules, and identity assertions • Manage ITSM incident, problem, and change tickets with engineering, cybersecurity, and infrastructure teams • Support enterprise onboarding and integrations by validating application configurations and federation behavior • Troubleshoot SAML, OAuth 2.0, OpenID Connect, WS-Federation, and certificate-based authentication issues • Perform certificate lifecycle management, configuration updates, monitoring reviews, health checks, and patch validation • Maintain authentication policies, claims rules, attribute mappings, and token issuance configurations • Support enterprise SSO, MFA, Conditional Access, and phishing-resistant authentication • Contribute to Zero Trust operational readiness • Participate in Agile support and continuous improvement activities • Document procedures, incident resolutions, troubleshooting steps, and system behaviors

🎯 Requirements

• Active Secret Clearance at minimum; Interim Secret Clearances are not allowed • U.S. citizenship required • Bachelor’s Degree in a related technical discipline, or equivalent combination of education, technical certifications or training, or work experience • DoD 8570/8140 IAT Level II certification (Security+ CE or higher) • Minimum of 5 years of experience, including at least 3 years supporting IAM, Authentication, Federation, or ICAM-related technologies • Hands-on experience with Microsoft ADFS in enterprise operational environments • Strong understanding of authentication, authorization, and federation concepts • Familiarity with SAML, OAuth, OIDC, WS-Federation, certificates, and related identity technologies • Experience with PKI, certificate-based authentication, smart cards, or MFA • Experience supporting application integrations with identity/federation platforms • Familiarity with Active Directory, LDAP, and enterprise identity repositories • Strong troubleshooting skills for identity/ADFS issues and Tier III diagnostics • Ability to document findings and communicate technical issues effectively • Desired: experience with ADFS farms, WAP, load balancers, disaster recovery, modern identity platforms, DoD ICAM, NIST 800-63, phishing-resistant/passwordless authentication, PowerShell, monitoring, performance tuning, PKI/certificate services, CAC authentication, DoD credentialing, Docker, or Kubernetes

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with company match • Full-flex work weeks • Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Award-winning culture of innovation and military-friendly workplace