Field Engineer 1 – MR/CT

🔥 12 hours ago

🚗 Michigan – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform timely and accurate preventative maintenance on one or more medical equipment modalities • Follow Field Modification Instructions and Instrument Service Information bulletins • Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques • Assist with equipment installations • Perform basic troubleshooting and service repairs on designated equipment • Communicate and partner with teammates, colleagues, and customers to ensure issue resolution and follow-up • Recommend value-added services that improve customer business efficiency • Maintain customer service logs and internal service records • Order repair parts and manage cycle times • Use the GEHC escalation process and collaborate with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in sales opportunities, and assist with revenue programs • Build customer relationships and drive customer satisfaction through Service Excellence • Monitor competitor information and market trends • Answer service calls independently within one year of employment • Complete planned Quality, EHS, and Compliance activities

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment • Experience with web applications and Microsoft suite of products • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception • Must have and maintain a valid driver's license • Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary • Must comply with GEHC's standard background check, including a post-offer drug test • Must comply with customer access policies, including required immunizations and additional drug tests or background checks when applicable • Must comply with applicable quality, EHS, health and human services, legal, and regulatory requirements • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas now or in the future

🏖️ Benefits

• Professional development • Competitive compensation • Relocation assistance • Great work environment

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