Field Engineer – Team Lead

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $94.4k - $141.6k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Provide key local customer interface and day-to-day work direction for assigned personnel at specific accounts • Ensure customer satisfaction and Service Excellence according to contract • Perform technical service work for up to 40% of the role • Use customer contract knowledge to ensure obligations are met • Prioritize service, assign personnel, and follow up on commitments • Mentor the team on technical, administrative, communications, and customer-relations matters • Facilitate change management throughout the team • Assist the Service Director with field-engineer workforce planning and deployment • Help drive operational metrics, including debrief delay, service-request closure, PM, FMI, and inventory • Contribute to performance-management activities • Share on-call or service-call escalation • Manage customer relationships at assigned sites • Ensure service quality through frequent customer contact and formal quality reviews • File expense, time, and service reports promptly and accurately • Track and analyze financial performance with the Service Director • Maintain approved parts inventory and manage vendor service delivery in compliance with GEHC policies • Maintain technical knowledge of current standards for safe, effective use of medical equipment • Instruct hospital personnel on equipment operation, diagnostics, effective use, and repair • Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements • Complete one site safety inspection per month • Ensure test equipment is tracked and 100% calibrated on time • Identify and immediately report customer quality or compliance concerns to the Quality Organization

🎯 Requirements

• Associate degree in related field or equivalent military education and 6 years of experience servicing electronic equipment, or high school diploma/GED and 8 years of relevant experience • Advanced technical capabilities including troubleshooting, repair, and installation • Must have and maintain a valid Driver’s License • Experience with Web applications and Microsoft suite of products • Legal authorization to work in the U.S.; employment visa sponsorship is not available now or in the future • Ability to be available after hours and/or work a rotating on-call schedule including weekends • Ability to manage multiple, competing priorities while maintaining customer satisfaction • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level, flex/extend neck, and have good hand and finger dexterity • Must complete applicable quality and compliance training • Must comply with GEHC quality, safety, regulatory, and documentation requirements

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development • Relocation assistance not provided • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume