Field Service Engineer 2

🔥 12 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform timely and accurate preventative maintenance of medical equipment within hospitals or healthcare systems • Troubleshoot, service, repair, and install moderately complex medical equipment • Lead customer communications and serve as an escalation point for customer concerns, including installations • Own customer issues from dispatch or identification through resolution • Proactively engage team members to ensure appropriate customer solutions • Lead installations, validations, maintenance, and service repairs on designated equipment • Leverage customer knowledge and relationships to assist customers and service sales with contract and on-demand revenue growth • Maintain customer relationships and ensure timely communication, resolution, and follow-up • Document all work performed daily, including debriefing, metrics, and parts ordering • Partner with customers and/or sales teams to recommend value-added services • Use GE HealthCare escalation processes and collaborate with regional and national support on corrective action plans • Drive customer satisfaction through Service Excellence

🎯 Requirements

• Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment, or high school diploma/GED and 6 years of relevant experience • Technical capabilities in troubleshooting, repair and installation • Valid Driver’s License required and must be maintained • Experience with web applications and Microsoft suite of products • Legal authorization to work in the U.S.; employment visa sponsorship is not provided • Ability to be available after hours and/or work a rotating on-call schedule including weekends • Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction • Ability to lift, carry, push and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods • Ability to reach at, above and below shoulder level, flex/extend neck, and have good hand and finger dexterity • Must adhere to company policies, procedures, hospital protocols, and regulatory and compliance requirements

🏖️ Benefits

• Total rewards package including salary and benefits • Professional development • Challenging careers • Competitive compensation • Relocation assistance • Great work environment • Career opportunities in a culture that fosters care, collaboration and support