
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
🔥 0 minutes ago
🌵 Arizona, California, +5 more states – Remote
💵 $86.6k - $152.4k / year
⏰ Full Time
🟠 Senior
🔴 Lead
💰 Business Development (BDR)
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Lead, coach, and develop a team of Business Development Representatives across the Commercial market segment • Own end-to-end pipeline generation strategy aligned to regional revenue targets and market expansion goals • Build and scale individualized coaching plans, structured skill-building curricula, and promotion pathways for BDRs • Create and run onboarding, ongoing skills training, and certification programs • Drive improvements in conversion rates and pipeline quality across the full funnel • Partner with Sales and Marketing leadership on account-based and regional go-to-market strategies • Oversee pipeline creation metrics, forecasting accuracy, and performance tracking • Analyze pipeline data, campaign performance, and engagement trends • Build repeatable processes, playbooks, and enablement programs for a distributed team • Collaborate with global stakeholders to implement best practices and innovative prospecting approaches • Foster a culture of accountability, professionalism, and high performance • Champion CRM platforms, sales engagement tools, data-driven insights, and AI-enabled prospecting tools
• 7+ years of experience in SaaS or cloud-based environments within Business Development, Sales Development, or Inside Sales functions • 3+ years of experience leading BDR or SDR teams, with direct people management responsibility • Proven track record of generating pipeline and contributing to revenue growth through team leadership • Experience managing regional or distributed teams, preferably across the United States • Strong understanding of enterprise sales motions and pipeline development strategies • Demonstrated ability to use Salesforce, Salesloft, Tableau and leverage data for decision making • Strong stakeholder management skills across Sales, Marketing, and executive leadership • Excellent communication, coaching, and organizational skills • Strong business acumen with the ability to align execution to broader company objectives • Experience building or scaling Business Development organizations in multinational or high-growth environments • Familiarity with account-based marketing and multi-threaded prospecting strategies • Experience with modern prospecting and sales engagement tools • Ability to quickly understand and articulate complex technology and AI-driven solutions
• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support
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