Sales Operations Specialist – Key Accounts

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $73k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

Where this job comes from

Posted on Gifthealth's careers page ↗Gifthealth's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Gifthealth

Gifthealth

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $40M Private Equity Round - GiftHealth on 2023-04

Healthcare • Logistics • Consulting

Gifthealth is a technology-enabled patient access and prescription fulfillment company that connects patients, prescribers, pharmacies, and pharmaceutical manufacturers through a unified digital platform. It streamlines enrollment, electronic benefits verification, e-prior authorization, and payment/affordability support while managing pharmacy fulfillment and patient support services. The platform also provides manufacturers with actionable data and insights on patient journeys and brand performance, driving faster, more reliable medication access.

📋 Description

• Administer HubSpot day to day, including properties, pipelines, deal stages, workflows, sequences, lists, views, and user permissions • Audit and clean CRM data, enforce data standards, and resolve duplicates, gaps, and stage errors • Design, test, and roll out workflow, automation, and integration improvements • Document field definitions, processes, and playbooks, and train and support users • Build and refine pipeline, conversion, script volume, account growth, and forecast accuracy dashboards and reports with the Data and Analytics team • Turn CRM data into pipeline, forecast, and performance insights for Regional Account Directors and commercial leadership • Track won and lost opportunities and document learnings to improve the sales process • Support lead qualification, deal tracking, proposal and contract coordination, account targeting, and territory planning • Coordinate handoffs and approvals across Contracting, Operations, and Patient Experience • Keep sales materials current, accurate, and aligned with brand standards and product positioning • Capture, route, and report on event and conference leads in HubSpot • Collaborate with Regional Account Directors, Account Managers, Marketing, Operations, Product, Patient Experience, Contracting, and external clients as needed

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Marketing, or a related field • 4+ years of professional experience in sales operations, revenue operations, CRM administration, or a similar business support function • Hands-on HubSpot experience, including admin-level work with properties, pipelines, workflows, and custom reporting • Equivalent depth in Salesforce or a similar CRM will be considered • Strong data hygiene discipline, with the ability to spot process gaps, recommend improvements, and document workflows • Ability to manage multiple workstreams with high attention to detail and collaborate well across teams • HubSpot certifications (Sales Hub, Operations Hub) preferred • Experience with CRM integrations, automation, or migrations preferred • Experience in healthcare, pharmacy, healthcare technology, or another regulated industry, including familiarity with healthcare data privacy preferred • Experience supporting field sales or key account teams, including territory planning and forecasting preferred • Experience in a fast-growing or scaling organization preferred • Must be able to work remotely with reliable connectivity to support client meetings and cross-functional collaboration • Must be able to sit or work at a computer workstation for extended periods

🏖️ Benefits

• Fully remote work arrangement • Standard business hours with occasional evenings or weekends as business needs require • Occasional travel for client meetings, site visits, team meetings, or field events

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