
201 - 500 employees
Founded 1995
UDT is a technology services and IT consulting firm that helps enterprises evaluate, architect, provision, secure, and manage technology across on-premises, edge, and cloud environments. The company offers flexible, interoperable services across mobility, cloud, collaboration, data, cybersecurity, software, and IT-as-a-service. UDT provides technical, professional, and managed services including network infrastructure, connectivity, licensing, help desk, remote monitoring, data center services, engineering, hardware and software procurement, voice solutions, data privacy, modern workplace solutions, endpoint lifecycle services, and digital classroom solutions. Their stated purpose is to energize clients’ performance, mitigate technology risk, and speed time to value by delivering end-to-end, multivendor solutions and long-term client partnerships.
🔥 1 minute ago
🐊 Florida, North Carolina, +5 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📊 Sales Operations
👻 Ghost score 12%
Where this job comes from
Posted on UDT's careers page ↗, not through a job board
First seen by Remote Rocketship 1 minute ago

201 - 500 employees
Founded 1995
UDT is a technology services and IT consulting firm that helps enterprises evaluate, architect, provision, secure, and manage technology across on-premises, edge, and cloud environments. The company offers flexible, interoperable services across mobility, cloud, collaboration, data, cybersecurity, software, and IT-as-a-service. UDT provides technical, professional, and managed services including network infrastructure, connectivity, licensing, help desk, remote monitoring, data center services, engineering, hardware and software procurement, voice solutions, data privacy, modern workplace solutions, endpoint lifecycle services, and digital classroom solutions. Their stated purpose is to energize clients’ performance, mitigate technology risk, and speed time to value by delivering end-to-end, multivendor solutions and long-term client partnerships.
• Provide day-to-day administrative and operational support to the sales team • Assist with pipeline tracking, reporting, and CRM data maintenance • Support preparation of proposals, presentations, and customer-facing documentation • Prepare accurate and timely quotes for Data and Voice solutions • Collaborate with sales teams on configuration, pricing, and product/service selection • Maintain quote documentation and manage quote revisions • Convert approved quotes into accurate orders within internal systems • Coordinate order submission, tracking, and fulfillment with provisioning, finance, and engineering • Monitor order status and resolve issues or delays • Facilitate SPS customer onboarding, including NOC forms, UDT Hub access, and site uploads • Maintain onboarding timelines and communicate progress with stakeholders and customers • Handle operational and service-related customer inquiries • Coordinate issue resolution and provide status updates and follow-up • Assist with post-sale account maintenance • Assist with E-rate documentation and RFP/RFQ responses • Identify and implement process, workflow, and documentation improvements • Contribute to training materials and knowledge-sharing initiatives
• Bachelor’s degree in Business, Communications, or related field (or equivalent experience) • 2+ years of experience in sales operations, customer support, or a related role • Experience in telecommunications, hosted voice, or connectivity solutions preferred • Strong attention to detail and organizational skills • Ability to manage multiple priorities in a fast-paced environment • Excellent written and verbal communication skills • Proficiency with CRM systems (e.g., Microsoft Dynamics) and Microsoft Office Suite • Strong problem-solving and cross-functional collaboration abilities • Understanding of quoting, order management, and onboarding processes • Must be able to travel up to 20% • Must verify identity and eligibility to work in the United States • Employment contingent upon successful completion of background and pre-employment drug screen • UDT is not currently hiring individuals who now or in the future require sponsorship for employment visa status
• Medical, dental, vision, life and disability coverage as of the 1st of the month • Health savings accounts • Flexible savings accounts • 401(k) plan with company match • 7 annual holidays • Unlimited paid time off options • Inclusive, energizing, and collaborative work environment • Competitive compensation package based on performance and value brought to the organization
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