Sales Operations Specialist, Pharma

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $73k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Gifthealth

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $40M Private Equity Round - GiftHealth on 2023-04

Healthcare • Logistics • Consulting

Gifthealth is a technology-enabled patient access and prescription fulfillment company that connects patients, prescribers, pharmacies, and pharmaceutical manufacturers through a unified digital platform. It streamlines enrollment, electronic benefits verification, e-prior authorization, and payment/affordability support while managing pharmacy fulfillment and patient support services. The platform also provides manufacturers with actionable data and insights on patient journeys and brand performance, driving faster, more reliable medication access.

📋 Description

• Administer HubSpot day to day, including properties, pipelines, deal stages, workflows, sequences, lists, views, and user permissions • Audit and clean CRM data, enforce data standards, and resolve duplicates, gaps, and stage errors • Design, test, and roll out workflow, automation, and integration improvements • Document field definitions, processes, and playbooks, and train and support users • Build and refine pipeline, conversion, velocity, and forecast accuracy dashboards and reports with the Data and Analytics team • Turn CRM and reporting data into insights for sales and executive leadership • Track won and lost opportunities and document learnings to improve the sales process • Support Business Development Executives with lead qualification, deal tracking, and pharma proposal and RFP coordination • Coordinate handoffs and approvals across Contracting, Project Management, and Operations • Keep sales materials current, accurate, and aligned with brand standards and product positioning • Capture event and conference leads in HubSpot, route them accurately, and complete post-event follow-up and reporting • Collaborate with Business Development, Marketing, Project Management, Operations, Product, Contracting, and the Director of Sales Operations • Participate in external client meetings and occasional travel to industry events

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Marketing, or a related field • 4+ years of professional experience in sales operations, revenue operations, CRM administration, or a similar business support function • Hands-on HubSpot experience, including admin-level work with properties, pipelines, workflows, and custom reporting • Equivalent depth in Salesforce or a similar CRM will be considered • Strong data hygiene discipline, with the ability to spot process gaps, recommend improvements, and document workflows • Ability to manage multiple workstreams with high attention to detail, and collaborate well across teams • Must be able to sit or work at a computer workstation for extended periods • Must be able to work remotely, with reliable connectivity to support client meetings and cross-functional collaboration • HubSpot certifications (Sales Hub, Operations Hub) preferred • Experience with CRM integrations, automation, or migrations preferred • Experience in healthcare, pharma, life sciences, or other B2B environments with complex, multi-stakeholder deal cycles preferred • Experience supporting RFP or proposal processes preferred • Experience in a fast-growing or scaling organization preferred

🏖️ Benefits

• Fully remote work • Standard business hours with occasional evenings or weekends as business needs require • Occasional travel for client meetings or site visits • Participation in industry events • Reliable connectivity support for client meetings and cross-functional collaboration

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