Staff Forward Deployed Engineer

🕒 August 4

🇺🇸 United States – Remote

💵 $254k - $297k / year

⏰ Full Time

🔴 Lead

👷🏻‍♀️ Engineer

👻 Ghost score 0%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Contribute production-quality code to GitLab’s product and adjacent systems • Develop bug fixes, features, integrations, tooling, and performance improvements for strategic customer outcomes • Follow GitLab product and engineering processes including issue discovery, merge request creation, testing, review, documentation, and maintainability • Translate field-discovered blockers into durable product improvements, reference architectures, documentation, and repeatable implementation patterns • Engage with strategically important customers when adoption, retention, executive confidence, or public trust is at risk • Diagnose complex technical problems across GitLab behavior, customer architecture, Git internals, CI/CD, APIs, observability, infrastructure, networking, and cloud environments • Coordinate Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams toward resolution • Drive governed, measurable, production-oriented adoption of GitLab Duo Agent Platform • Resolve AI adoption blockers involving governance, auditability, security, compliance, operating models, workflows, and integrations • Create reusable adoption patterns for agentic SDLC and AI-assisted development • Produce technical narratives, Well Architected Frameworks, whitepapers, webinars, reference architectures, and adoption frameworks • Convert customer learning into product improvements and company-wide thought leadership • Stabilize strategic customer adoption or retention risks and avoid permanent FDE dependency

🎯 Requirements

• Staff-level experience building, operating, or improving complex production software systems • Ability to contribute to large, mature product codebases with high standards for testing, maintainability, performance, and security • Strong Ruby/Rails or Go experience with ability to contribute directly to GitLab’s product • Experience diagnosing system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns • Deep understanding of DevSecOps workflows including Git, merge requests, CI/CD, security controls, compliance, and enterprise software delivery • Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations • Ability to coordinate across Product, Engineering, Support, SRE, SA, CSA, CSM, Professional Services, and customer teams without formal authority • Strong written communication skills for technical narratives, architecture guidance, and reusable field/product assets • Judgment distinguishing reusable product/platform work from customer-specific customization • Directly relevant technologies and domains include PostgreSQL, Redis, Sidekiq, Git internals, GitLab CI/CD and Runner architecture, Kubernetes, containers, Terraform, Linux, networking, observability, performance analysis, Vue, TypeScript, APIs, automation, DevSecOps governance, security, and compliance • Strongly preferred: GitLab platform experience, Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, observability tooling, Git internals, AI-assisted development, agentic workflows, AI governance, model evaluation, and distributed systems

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave