Senior Account Manager, Group Benefits

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Globe Life

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1900

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 $250M Post-IPO Debt - Globe Life on 2024-08

Consulting • Healthcare • Insurance

Globe Life is a U. S. -based life insurance company that provides individual life insurance policies and related products through a network of agents and direct channels. The company emphasizes customer service, agent careers, and long-term financial protection for families, and is financially rated by independent analysts for strength and stability.

📋 Description

• Manage the organization's most strategic and complex client relationships within the Group Benefits division • Serve as the primary contact for assigned key employer group clients for issue resolution, reporting requests, and renewal preparation • Build and maintain relationships with client contacts and broker partners • Communicate proactively about account status, policy updates, and renewal timelines • Coordinate with internal teams and external Third Party Administrator partners to facilitate client interactions and service delivery • Collaborate with Underwriting and TPAs on policy change requests and client renewal packages • Monitor account performance and identify account growth or administrative process improvement opportunities • Prepare and distribute client reports • Create stewardship presentations showing account progress, goals, and quarterly initiatives • Maintain accurate account records and documentation in Salesforce • Escalate complex client issues requiring coordination across departments and partners • Identify recurring client issues and trends to support continuous service improvements • Provide training and guidance to Account Managers as needed

🎯 Requirements

• Bachelor's degree in marketing, business administration, sales, or a related field preferred • 5+ years of related experience in insurance, benefits administration, or client services, including exposure to employee benefits or B2B account management • In-depth understanding of group insurance products and administrative concepts • Strong verbal and written communication skills with a professional, client-facing demeanor • Excellent organizational and time management abilities; able to manage multiple tasks and deadlines simultaneously • Strong attention to detail and accuracy, particularly in data management and client documentation • Able to work independently while also mentoring and guiding junior team members • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) • Familiarity with Salesforce strongly preferred • Reliable and predictable attendance of your assigned shift • Ability to work full time and/or part time based on the position specifications

🏖️ Benefits

• Competitive compensation designed to reflect your expertise and contribution • Comprehensive health, dental, and vision insurance plans • Robust life insurance benefits • Retirement plans, including company-matched 401k and pension plan • Paid holidays and time off • Parental leave • Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals • Company-paid counseling for mental health, stress management, and work-life balance • Continued education reimbursement eligibility • Company-paid FLMI and ICA courses • Discounted Texas Rangers tickets