District Manager – Parts & Service

🔥 0 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $80.7k - $109.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Motors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Drive aftersales performance across a defined Louisiana region • Partner with dealership leadership to execute GM Customer Care & Aftersales initiatives • Improve customer satisfaction and grow revenue • Own district performance across Revenue, Customer Retention, and Customer Experience • Act as a trusted advisor to dealer leadership • Drive revenue growth and achieve KPIs through CCA programs and initiatives • Lead standardized dealer contact processes focused on dealer priorities and GM objectives • Analyze dealership marketing and merchandising strategies and recommend ways to increase service lane traffic • Develop and execute annual Business Plans using data-driven strategic insights • Assess dealership performance, identify trends, and implement targeted operational and customer-satisfaction improvements • Manage priorities and make autonomous decisions driving business outcomes • Resolve aftersales customer concerns, including SPAC, CAC, TAC, Goodwill, Warranty, and Policy Requests • Monitor and deliver on SRT objectives, NPS, Customer Retention, STS, and EV Training & Compliance • Conduct frequent territory visits and performance reviews with dealer partners • Support aftersales initiatives on-site • Report directly to the Zone Manager Parts and Service • Execute strategy with dealership operations

🎯 Requirements

• Bachelor’s Degree or equivalent professional experience • Minimum 2 years of experience leading and improving dealership Fixed Operations • Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management • Deep understanding of Dealership Service & Parts Operations • Knowledge of Automotive Parts and Service Systems • Knowledge of Dealer Operating Reports and Fixed Ops Analysis Tools • Knowledge of profit department structures and interdependencies • Consultative selling techniques • Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools • Excellent oral and written communication skills, with the ability to inform and persuade effectively • Ability to leverage data analytics tools to extract actionable insights • Ability to manage multiple tasks and adapt in a changing environment with ambiguity • Must live in the territory or relocate to Baton Rouge, Louisiana, or surrounding area • Must be able to travel at least 50% or more on a frequent basis • Must not require GM immigration sponsorship now or in the future • Ability to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review

🏖️ Benefits

• Relocation may be provided • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts • Incentive pay program with payouts based on company performance, job level, and individual performance