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Social Security Disability Hearing Case Manager

Job not on LinkedIn

đź•’ September 23

🇺🇸 United States – Remote

đź’µ $23 - $30 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

👮‍♂️ Cybersecurity / Security Engineer

Where this job comes from

Posted on MindSet's careers page, not through a job board

First seen by Remote Rocketship September 23

Logo of MindSet

MindSet

1 - 10 employees

Founded 2005

đź’Ľ Consulting

📚 Education

👥 HR Tech

Consulting • Education • HR Tech

MindSet is a leadership training and consulting company that focuses on improving company culture and business performance through targeted training programs, assessments, and coaching. Founded by Dr. Kim Hoogeveen, MindSet offers a robust curriculum developed over two decades and is recognized for its effectiveness in fostering lasting change in organizations. The company serves a diverse range of clients, providing insights and tools that empower leaders to create better workplaces. MindSet also promotes its BetterCulture brand, aimed at achieving outstanding workplace environments through a digital-first approach.

đź“‹ Description

• Gather required documentation and information from clients to support their claims • Provide guidance and compassionate support throughout the lengthy claims process • Advocate on behalf of clients to ensure claims are processed accurately and efficiently • Communicate with Social Security Administration officials to resolve issues or discrepancies • Handle high call volume • Maintain detailed records of client interactions and claim status updates • Stay up-to-date on changes to Social Security policies and procedures

🎯 Requirements

• Bachelor's degree in social work, psychology, or a related field (preferred) • Previous experience working with social security claims or similar benefits programs • Strong interpersonal and communication skills • Ability to empathize with clients and provide compassionate support • Excellent organizational skills and attention to detail • Proficiency in Google Suite and other relevant software programs • Ability to work independently and as part of a team • Knowledge of social security policies and procedures (preferred) • A dedicated, private, and quiet workspace appropriate for confidential client conversations • Ability to remain attentive, responsive, and free from recurring personal interruptions during scheduled working hours • Experience working in a remote or virtual office environment (preferred) • Knowledge of virtual phone systems and online scheduling software (preferred) • Reliable internet with speeds of at least 100 Mbps download and 30 Mbps upload • Backup plan for occasional internet outages • Typical working hours are 9:00 AM–6:00 PM EST • Ability to work 40 hours per week

🏖️ Benefits

• Remote first policy • MacBook provided • Headset, keyboard, and monitor provided as needed • Large responsibility from the start • The ability to ascend within the company • A team of creative, transparent entrepreneurs driven to accomplish our mission

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