Partner Success Manager

Job not on LinkedIn

🔥 15 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 14%

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Logo of Nift

Nift

11 - 50 employees

📣 Marketing

💼 Consulting

📦 Logistics

💰 $16.5M Series A on 2018-03

Marketing • Consulting • Logistics

Nift is a technology company that acts as a matchmaker between customers and businesses. By creating a network that connects great customers with outstanding businesses, Nift aims to help both parties thrive. The company offers gifts to potential customers, encouraging them to experience and discover new businesses they may love.

📋 Description

• Own the growth, health, and long-term strategy of a portfolio of high-value supply-side partnerships, with accountability for revenue growth, retention, and partner satisfaction • Identify and execute expansion opportunities across new placements, lifecycle triggers, channels, audiences, products, and international markets • Develop strategic account plans connecting partner business priorities with clear revenue opportunities and measurable growth initiatives • Monitor partner performance and translate data into clear narratives, executive-level insights, and actionable recommendations • Lead strategic partner conversations, including business reviews, growth-planning sessions, performance readouts, and executive stakeholder meetings • Develop a deep understanding of partners' business models, customer journeys, monetization goals, technical environments, and competitive landscapes • Stay informed about industry trends, competitor strategies, and market shifts to provide partners with insights and recommendations • Advocate for partner needs internally while balancing revenue impact, operational feasibility, technical requirements, and Nift's broader business priorities • Track revenue pacing, surface risks early, and establish owners and next steps to advance growth initiatives • Report directly to the SVP of Partnerships and join Nift's Revenue team

🎯 Requirements

• 5–7+ years of experience in strategic account management, partner success, or client success within commerce media, retail media, performance marketing, digital advertising, or a related industry • Prior experience launching, managing, nurturing, and scaling relationships with high-value supply-side partnerships • Proactive, sales-minded approach to partner success, with demonstrated success owning and growing complex enterprise partnerships with measurable revenue responsibility • Strong commercial judgment and ability to identify opportunities that create value for both the partner and the business • Experience designing A/B tests and using results to guide creative, placement, audience, and product decisions • Strong analytical skills, including interpreting full-funnel performance data, diagnosing underlying issues, and turning findings into persuasive recommendations • Advanced spreadsheet and reporting proficiency, including pivot tables, formulas, data extraction, and reporting • High degree of ownership, urgency, attention to detail, and comfort operating in a fast-moving environment with evolving products and processes • Excellent communication skills and ability to build trust with cross-functional teams and manage stakeholder escalations effectively • High bias to action, strong work ethic, grit, integrity, and a can-do attitude • Bachelor's degree in business, marketing, or a related field is preferred

🏖️ Benefits

• Competitive compensation • 401K with matching • Medical/Dental/Vision benefits • Potential to hold company equity for all full-time employees • Flexible remote work • Unlimited Responsible PTO • Opportunity to join a growing, cash-flow-positive company and directly impact Nift's revenue, growth, scale, and future success

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