Account Manager

Job not on LinkedIn

🔥 5 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GovDash (YC W22)

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🎖️ Defense

Consulting • Logistics • Defense

GovDash is an autonomous AI platform designed for government contractors, specializing in capture, proposal development, and contract management. It helps users identify opportunities, guides them through the capture process, and supports various aspects of proposal writing and compliance. With a team of expert federal proposal managers and skilled engineers from major tech companies, GovDash aims to be a tireless and efficient partner in producing successful bids.

📋 Description

• Become a product expert across GovDash’s platform for capture, proposal development, and contract management workflows • Take handoff of newly converted accounts from Onboarding and build relationships with daily users and executive sponsors • Own renewals, surface risks early, and communicate value before renewal dates • Identify and close expansion opportunities as teams, use cases, and contract volume grow • Monitor adoption and provide account-level training for new users, workflow changes, and new features • Drive upsell of credits and new modules • Conduct multiple daily customer sessions through Microsoft Teams to train customers, run workflows live, assist with migrations, and answer questions • Run regular business reviews tied to customer success criteria • Share customer feedback and issues with product and engineering teams and manage tickets • Maintain accurate CRM records

🎯 Requirements

• 2+ years in account management, customer success, another post sale role at a software company, or equivalent experience in another customer facing role • 2+ years of proposal development and capture experience • Track record of owning renewals and finding expansion inside an existing book of business • Familiarity with government contracting, GovDash products, and the problems they solve for customers • Strong analytical mindset and ability to read usage data to understand account health and create action plans • Excellent communication and interpersonal skills with ability to explain complex concepts simply • Ability to operate autonomously amid ambiguity, frequent context switching, multiple customer accounts, and prioritization • Exceptional organizational skills • Prior experience in startups, exposure to AI or SaaS, prior GovCon experience, and hands-on AI workflow automation experience are nice to have

🏖️ Benefits

• Performance based commission plan • Equity in a fast growing start up • Health, dental, vision insurance • 401K & company match • Paid time off and holidays • A collaborative and supportive team culture • Flexible remote work arrangements