Enterprise Account Executive – US Financial Institutions

🕒 May 27

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Gradient Labs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Gradient Labs is an AI-driven company focusing on automating complex customer support interactions through its powerful AI agent named Otto. This agent is designed to handle intricate customer inquiries by learning from written procedures, offering seamless integration into existing support platforms. Gradient Labs aims to enhance customer service efficiency while maintaining high satisfaction rates, enabling businesses to automate significant portions of their customer support processes without the need for coding or complex setups.

📋 Description

• Own the full sales cycle for community banks, regional banks, and credit unions across the US, from self-generated pipeline through to closing complex, high-value deals. • Build long-term relationships with COOs, Heads of Customer or Member Experience, and other C-suite stakeholders. Act as a trusted advisor anchored on ROI and operational impact. • Evangelise Gradient Labs through tailored presentations, live demos, and strategic conversations. Work closely with product and engineering to bring market signal back into the roadmap. • Partner with marketing, AI Delivery, and the wider team to execute campaigns, streamline the customer journey, and deliver an industry-leading experience. • Help define our GTM motion, sales processes, and the standard for how we win community and regional financial institutions as the founding US AE for this segment.

🎯 Requirements

• Direct experience selling into community banks, regional banks, or credit unions with a meaningful portion of your recent quota carried against this segment. • 5 to 7+ years closing enterprise B2B SaaS, with a consistent track record of six-figure+ ACV deals. • Full-cycle deal ownership, from self-generated pipeline through to security review and close, without reliance on a heavy SDR layer or inbound flow. • Consultative, value-based selling, with strong discovery and qualification discipline (MEDDPICC, Command of the Message, or equivalent). • Founding seller mindset, having operated as an early or founding AE at a Seed/Series A/B startup, or built a new territory or segment from scratch. • Multi-threaded selling, comfortable across the C-suite while navigating procurement, legal, security, and IT in complex enterprise buying committees. • AI and SaaS landscape fluency, with the ability to hold credible technical conversations and clearly articulate how Gradient Labs differs from incumbents. • High agency and ownership, with tight async hygiene in Notion, Slack, and the CRM.

🏖️ Benefits

• Unique chance to work with cutting-edge technology • Opportunity to influence and lead in underserved segments of the market