Director, People Systems and Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $153.3k - $185.4k / year

⏰ Full Time

🔴 Lead

👥 People Operations

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Report to the Chief People Officer and serve on the People Leadership Team • Set the strategy and roadmap for Greenhouse’s HR technology ecosystem • Lead HR technology implementation, configuration, integrations, user experience, continuous improvement, and vendor relationships • Own the HRIS as the single source of truth for employee data • Drive automation, data accuracy, governance, stakeholder adoption, and downstream connections to payroll, benefits, analytics, and other People systems • Improve employee journey processes from offer and onboarding through promotions, leaves of absence, and offboarding • Partner with People program owners to connect candidate, manager, and employee experiences • Build scalable people analytics, dashboards, and self-service tools • Provide leaders with workforce insights, identify retention risks, and improve information flow • Own People-related compliance across the employee lifecycle, including immigration, leaves of absence, audits, and labor requirements • Serve as escalation point for complex policy questions, compliance issues, and high-priority employee matters • Lead AI-forward evolution within People processes and operations • Apply the AI Principles Framework, pilot Greenhouse AI capabilities, and provide structured feedback to Product • Test and scale new tools, processes, and workflows • Partner with IT, Finance, Legal, Talent Acquisition & Planning, Talent Management/Org Development, Total Rewards, and IDEA • Contribute People Operations perspective to company-wide People strategy • Develop and empower a high-performing team through priorities, coaching, performance management, and growth opportunities • Perform additional projects and responsibilities as business needs require

🎯 Requirements

• 8+ years of progressive People Operations experience • 3+ years leading People Operations, HRIS, and/or People Systems teams at manager or director level • Deep experience administering and optimizing global HRIS platforms such as Workday, Rippling, or HiBob • Experience with HRIS implementations, integrations, automation, data integrity, and reporting • Track record designing and scaling People processes with measurable results • Experience with payroll and benefits integrations • Experience with cross-border employee data and reporting requirements • Experience with workforce data privacy • Hands-on experience evaluating, piloting, or implementing AI and automation in People Operations • Strong project management, change leadership, and problem-solving skills • Proficiency with HR reporting, dashboarding, and self-service tools • Analytical, data-driven approach and ability to turn workforce data into recommendations • Experience building and leading high-performing, diverse teams • Ability to operate strategically at leadership-team level while engaging with workflows, systems, and datasets • Applicants must be currently authorized to work in the United States on a full-time basis

🏖️ Benefits

• Stock option awards, bonuses, and merit increases may be available • Medical, dental, and vision insurance • Basic life insurance • Mental health resources • Financial wellness benefits • Fully paid parental leave • Short-term and long-term disability coverage for US-based employees • 401(k) plan and company match • Up to 14 scheduled paid holidays per calendar year • Up to 80 hours of paid sick leave per calendar year • Up to 20–25 days of paid vacation annually for non-exempt employees, depending on tenure • Flexible paid time off (PTO) for exempt employees • Remote-first work environment • Shared office spaces and optional co-working spaces • Performance review program with actionable feedback • Bonus structure rewarding great performance • Employee resource groups • Reasonable accommodations during the application process