Implementation Specialist

Job not on LinkedIn

🔥 3 hours ago

🇺🇸 United States – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Configure and QA the products, identifying issues and escalating as needed • Support Implementation Managers in User Acceptance Testing with customers • Maintain and improve documentation, including configuration guides, process workflows, and testing procedures • Support internal process improvements, identifying inefficiencies and contributing towards workflow enhancements • Work closely with Implementation, R&D, Support, Solutions Engineering, Training, and Customer Success teams • Analyze customer data to provide insights and help increase speed to value during new-customer onboarding

🎯 Requirements

• Bachelor’s degree in a relevant field (e.g., Computer Science, Psychology, Biology), or related coursework • 0-2 years of experience through internships, research, or roles in technical support, analysis, or configuration • Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious • Proficient in utilizing AI to streamline tasks and improve output • Proactive learning mindset and adaptability to new tools • Basic understanding of software configuration and testing a plus • Excellent written and verbal communication skills • Self-starter who actively looks for opportunities to contribute • Healthcare or startup experience a plus • Open to travel opportunities to customer sites

🏖️ Benefits

• A team of amazing people with a shared vision and the infinite drive to make it happen • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy • Fully remote work environment • Competitive health and well-being benefits, mental healthcare support, and life and AD&D insurance • Significant equity and 401(k) plans matched to 4% • Company sponsored retirement plan • Global business travel insurance for you and any dependents traveling with you • Domestic conference budget and annual learning & development stipend • Remote work stipend • Generous PTO, additional mental health days, and paid time off to recharge, care for yourself and loved ones, and handle life's moments • 24-week paid birth-parent leave and 20-week paid parental leave, with WFH flexibility for up to 4 weeks after leave • Fertility treatment and family planning coverage • 6 coaching sessions, for you and your dependents • Annual learning & development stipend • Employee resource groups and team-driven celebrations and events