Maintenance Manager

Job not on LinkedIn

🔥 2 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Green Ocean Property Management

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

Green Ocean Property Management is a full-service property management company based in Greater Boston. With over 40 years of experience, they offer proactive property management solutions that aim to prevent problems before they arise. Their services include tenant screening, lease management, property maintenance, and financial reporting, emphasizing clear communication and personal service to each client. They also provide specialized services such as investment property and condo association management, ensuring expert handling of all property needs. The company is known for building strong relationships with reliable vendors to ensure quality maintenance work and offers 24/7 service to address any property management challenges promptly.

📋 Description

• Manage the daily maintenance workflow from initial request through completion • Review, assign, prioritize, and follow up on maintenance work orders • Lead and support remote Maintenance Coordinators • Coordinate with technicians, contractors, vendors, property managers, tenants, owners, and HOA teams • Handle escalated or complex maintenance concerns • Assess maintenance requests and determine appropriate next steps • Monitor emergency and urgent maintenance issues • Ensure vendors respond to and complete work within expected timelines • Review vendor quotes, estimates, invoices, and scopes of work • Compare pricing and help control maintenance costs • Build and maintain a reliable vendor network • Track vendor performance, response time, quality, and communication • Follow up on delayed or overdue work orders • Maintain organized maintenance records, notes, photos, estimates, and invoices • Provide regular updates to residents and internal teams • Identify repeat maintenance problems and recommend long-term solutions • Create and improve maintenance SOPs, workflows, and escalation procedures • Track maintenance KPIs including open work orders, completion time, vendor response time, aging tickets, and cost • Support after-hours and emergency maintenance processes • Collaborate with Property Management, HOA, Leasing, Finance, and Operations teams • Provide regular maintenance reports and updates to leadership

🎯 Requirements

• At least 3–5 years of property maintenance, facilities management, property management, or maintenance coordination experience • At least 1–2 years of leadership or team management experience • Strong understanding of residential property maintenance • Experience managing a high volume of maintenance requests or work orders • Experience working with vendors, contractors, technicians, and residents • Understanding of HVAC, plumbing, electrical, appliances, roofing, water leaks, mold or moisture concerns, general repairs, and preventive maintenance • Strong problem-solving and decision-making skills • Strong written and spoken English • Excellent organization and follow-up skills • Comfortable managing multiple urgent issues simultaneously • Able to work independently in a remote environment • Comfortable working during U.S. Eastern Time business hours • Preferred: experience managing maintenance for large residential portfolios, scattered-site properties, or HOA/condo associations • Preferred: experience with Property Meld, Buildium, AppFolio, or similar property management software • Preferred: experience using Asana, Slack, Google Workspace, or similar tools • Preferred: experience creating maintenance SOPs and workflows • Preferred: experience reviewing vendor pricing and negotiating service costs • Preferred: experience managing remote maintenance coordinators or support staff

🏖️ Benefits

• Remote work arrangement • Full-time employment • U.S. Eastern Time business hours • Compensation discussed as current or expected hourly/monthly rate

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